Summary
Work History
Education
Skills
Timeline
Generic

Quinton Hall-Scott

Seattle,Washington

Summary

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Work History

Sales Associate

HD Supply
Fairfax, VA
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales by offering advice on purchases and promoting additional products.

Sales Associate

Dicks Sporing Goods
Waldorf, MD
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Zumiez
Waldorf, MD
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Line Cook/Cashier

HipCityVeg
Washington, District Of Columbia
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Tallied cash drawer at beginning and end of each work shift.

Assistant Store Manager

The Cupboard
Washington, DC
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Server Captain

Buffalo Wild Wings
Washington, DC
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared specialty desserts for customers for special occasions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Managed food resources, memorized orders and coordinated customer service.

Education

Diploma -

Henry E. Lackey High School
Indian Head, MD

Some College -

College of Southern Maryland
La Plata, MD

Skills

Stocking and replenishing

undefined

Timeline

Sales Associate

HD Supply

Sales Associate

Dicks Sporing Goods

Sales Associate

Zumiez

Line Cook/Cashier

HipCityVeg

Assistant Store Manager

The Cupboard

Server Captain

Buffalo Wild Wings

Diploma -

Henry E. Lackey High School

Some College -

College of Southern Maryland

Similar Profiles

CREATE PROFILE
Quinton Hall-Scott