Quinton Harris
Fort Worth,TX
Summary
Motivated individual with experience in Sales supply chain operations, customer service, Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service and managing day to day operations with minimum supervision
Overview
14
14
years of professional experience
Work History
Sales Manager
Pepsi Bottling Group
09.2024 - Current
- Developed and executed sales strategies to increase market share and drive revenue growth.
- Implemented performance metrics to assess team effectiveness and identify improvement areas.
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Small Business Owner
Vision Riders Enterprise
02.2022 - Current
- Increased company revenue by implementing innovative business strategies and expanding product offerings.
- Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
- Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
- Improved operational efficiency by redesigning internal processes and implementing cutting-edge technology solutions.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
Territory Sales Manager
TruGreen Lawn Care LLC
02.2024 - 10.2024
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
Field Sales Manager
Alliance Consumer Group
08.2023 - 02.2024
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Optimized sales performance using data-driven insights to adjust strategies and customize presentations for targeted audiences.
- Managed a large client portfolio while successfully balancing competing priorities for maximum results.
- Analyzed market trends to identify growth opportunities within the assigned territory, leading to higher sales numbers.
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
- Implemented innovative strategies that enhanced brand awareness among target demographics ultimately increasing overall market share.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Increased territory sales by developing and implementing effective sales strategies.
Driver
Aramark Refreshments
03.2023 - 08.2023
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Driver
Federal Express
08.2020 - 02.2022
- Delivered goods and services to customers on time and in excellent condition
- Utilized GPS to optimize routes and continuously meet estimated delivery times
- Achieved consistently high customer scores due to exceptional service
- Monitored traffic conditions and applied defensive strategies to avoid accidents
- Operated standard warehouse equipment to assist with loading and unloading of deliveries
- Reviewed work orders to perform freight movement and deliveries
- Documented daily mileage, gas and other data
- Drove trucks to and from job sites to deliver supplies
- Verified loads against bill of lading to identify and correct discrepancies
- Consulted with customers to gain feedback and improve deliveries.
Mechanical Service Operator
Union Pacific
09.2011 - 11.2021
- Tested air brakes using single car testers and reported concerns to supervisor for immediate attention
- Verified efficient, safe and compliant operations by conducting [Number] railcar inspections per shift
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
- Prioritized and organized tasks to efficiently accomplish service goals
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Drive locomotives Improved operations by working with team members and customers to find workable solutions.
Lead Merchandiser
Dr Pepper Snapple Group
09.2019 - 11.2020
- Led a team of merchandisers, providing training and guidance for optimal performance.
- Maximized profits by analyzing sales data and adjusting pricing strategies accordingly.
- Reduced out-of-stock incidents through diligent monitoring of inventory levels and timely reordering of products.
- Enhanced brand visibility by negotiating prime shelf space with store managers and vendors.
- Collaborated with marketing teams to develop in-store promotions that aligned with national campaigns.
- Managed budgets for merchandise display projects, ensuring cost-effective solutions without sacrificing quality or impact.
- Conducted market research to stay informed on industry trends, competitor strategies, and emerging consumer preferences.
- Assessed store layouts to identify opportunities for improved traffic flow and increased sales potential.
- Optimized stock rotation practices, minimizing waste due to expired or damaged goods while maintaining high levels of product availability.
Account Manager, Inside Sales
Coca Cola Southwest Beverages
05.2017 - 11.2019
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Make sales orders for key accounts on sales route
Operations Supervisor
Glazer's Distributors
09.2015 - 06.2017
- Trained, mentored and motivated employees to maximize team productivity
- Disseminated safety information and monitored employee compliance with regulatory and organizational policies
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
- Implemented process innovations to improve overall performance and reduce labor costs
- Evaluated invoices and shipping paperwork for accuracy and compliance
- Reduced process lags and trained team members on best practices and protocols
- Identified areas of deficiency and performed root-cause analysis to solve problems
- Managed supply chain and monitored logistics functions for company
- Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team
- Built strong operational teams to meet process and production demands
- Motivated employees to share ideas and feedback
- Formed and sustained strategic relationships with clients
- Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Merchandiser
Coca-Cola Refreshments
02.2015 - 09.2015
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
Education
Bachelor of Arts in Logistics And Transportation Management -
American Public University System
Charles Town, WV11.2022
Skills
- Policy/program development
- Sales team development
- Team training and development
- Interviewing
- Customer Service Experience
- Field Sales
- Inside Sales
- Outside Sales
- CRM Database Management
- Sales Management
- Raw materials handling
- Communicable disease knowledge
- Amazon Ecommerce management
- Outbound operations management
Timeline
Sales Manager
Pepsi Bottling Group
09.2024 - Current
Territory Sales Manager
TruGreen Lawn Care LLC
02.2024 - 10.2024
Field Sales Manager
Alliance Consumer Group
08.2023 - 02.2024
Driver
Aramark Refreshments
03.2023 - 08.2023
Small Business Owner
Vision Riders Enterprise
02.2022 - Current
Driver
Federal Express
08.2020 - 02.2022
Lead Merchandiser
Dr Pepper Snapple Group
09.2019 - 11.2020
Account Manager, Inside Sales
Coca Cola Southwest Beverages
05.2017 - 11.2019
Operations Supervisor
Glazer's Distributors
09.2015 - 06.2017
Merchandiser
Coca-Cola Refreshments
02.2015 - 09.2015
Mechanical Service Operator
Union Pacific
09.2011 - 11.2021
Bachelor of Arts in Logistics And Transportation Management -
American Public University System
Skills
- Inbound operations management
- Commercial Driving Experience
- Operations Management
- Transportation management
- Ecommerce Logistics and shipping management