Quinton Henderson
Long Beach,CA
Summary
Program Support Assistant assisting supervisory teams, including clerical requests, data analysis and report production. Enjoyed creating clear communications for staff members and program participants.
Overview
7
7
years of professional experience
Work History
Program Support Assistant
VA LONGBEACH HEALTHCARE SYSTEM
03.2022 - Current
- Provided comprehensive administrative support for program management, contributing to its overall success.
- Assisted in the development and execution of program plans, ensuring timely completion of milestones and deliverables.
- Developed strong relationships with vendors and partners to ensure timely delivery of goods/services necessary for program success.
- Efficiently managed multiple competing priorities under tight deadlines by utilizing strong organizational skills and attention to detail.
- Provided exceptional customer service when responding to inquiries from internal/external stakeholders regarding the program''s offerings or policies.
- Collaborated with cross-functional teams to address program challenges, fostering a culture of teamwork and problem solving.
- Served as a liaison between the program team and other departments, fostering strong working relationships and ensuring clear communication channels.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Performed clerical organization, answered phones and filed documentation for program manager.
- Provided general program information and assistance.
SUPPLY TECHNICIAN
VA LONGBEACH HEALTHCARE SYSTEM
11.2021 - 03.2022
- Pull stock inventory and material for delivery; replenishes stock inventory; interacts with clinical and administrative customers and maintains records on stock levels
- Made recommendations to the supervisor regarding needs and distribution
- Communicated concerns related to supplies, equipment, and procedures
- Resolved differences between records and physical count of stock; monitored expiration dates, rotated stock to limit out dates and removed items from use as required by out dates
- Distributed items according to established or ad hoc requirements in computerized inventory management systems
- Reviewed work proposals
- Provided information to clinicians regarding medical supply and equipment
- Monitored and controlled critical supply par levels to ensure secondary Omnicell systems are ordering effectively and efficiently
- Cleaned assigned secondary areas in accordance with aseptic principles; received supplies and material into the medical center's catchment area
- Performed data administration, reviewed data, and generated reports.
PROJECT MANAGER
COMMITTED REAL ESTATE GROUP, LLC
04.2021 - 03.2022
- Responsible for management of construction projects to include updating Supervisor at weekly planning meetings, scheduling vendors, and coordinating between various parties to ensure project accuracy and time management
- Handled phone inquiries and transferred calls to different departments
- Ordered supplies in a timely manner and handled material for construction projects and other tasks needed for operational conditions
- Delegated tasks on the project to employees best positioned to complete them
- Completed project papers/reports.
CLERK
GROCERY OUTLET
11.2019 - 03.2020
- Duties included but not limited to stocking shelves, cleaning and maintaining the store, unloading incoming supplies, inventory control, and other duties as required
- Designed and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
- Completed order receipts and obtained merchandise from bins or shelves
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Received and counted stock items and recorded data manually or on computer
- Stamped, attached, and changed price tags on merchandise, referring to price list
- Received items to be stocked in warehouses and storage yards
- Stored items in an orderly and accessible manner in warehouses, tool rooms, and supply rooms
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors
- Answered customers' questions about merchandise and advised customers on merchandise selection
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Compared merchandise invoices to items received to ensure that shipments were correct
- Itemized and totaled customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchases
- Packed customer purchases in bags or cartons
- Disposed of damaged or defective items or returned them to vendors
- Cleaned and maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
MATERIAL HANDLER
KIMCO LOGISTICS
06.2017 - 11.2019
- Operated as a material handler for the shipping department duties included order pulling, operating a forklift safely, training new hires on the company processes and safety standards, and auditing trucks before leaving the facility to ensure proper inventory is being shipped
- Moved freight, stock, and other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment
- Attached identifying tags to containers, read work orders, and received oral instructions to determine work assignments or material or equipment needs
- Stacked cargo in locations, such as transit sheds or in holds as directed, using pallets
- Recorded numbers of units handled or moved, using daily production sheets or work tickets
- Installed protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported
- Directed spouts and position receptacles, such as bins, carts, or containers, to be loaded
- Attached slings, hooks, or other devices to lift cargo and guide loads
- Maintained equipment storage areas to ensure that inventory was protected
- Washed out cargo containers or storage areas
- Packed containers and re-packed damaged containers
- Carried needed tools or supplies from storage or trucks and returned them after use
- Shoveled material, such as gravel, ice, or spilled concrete, into containers or bins or onto conveyors.
Education
DIPLOMA -
COLONIAL FORGE
Stafford, VA06.2009
Skills
- Conflict Resolution
- Strong Communication Skills
- Customer Service
- Leadership and Interpersonal skills
- Team Collaboration
- Training Development
- Inventory Replenishment/ Materials Distribution
- Strong Problem Solver
- Task Prioritization
- Time Management
- Project Planning
Affiliations
- Collaborated with seven diverse organizations to distribute 200 winter coats and beanies.
- Engaged with community partners to secure over $3,000 in gift cards, supporting homeless veterans and social workers at the Long Beach VA and other veteran affairs facilities in Los Angeles County.
- Led the volunteer/intern high school and college program in both 2023 and 2024.
- Orchestrated all holiday events at Long Beach VA, boosting morale for veterans, and organized resources for festive dinners and presents for veteran families during Christmas and Thanksgiving.
Timeline
Program Support Assistant
VA LONGBEACH HEALTHCARE SYSTEM
03.2022 - Current
SUPPLY TECHNICIAN
VA LONGBEACH HEALTHCARE SYSTEM
11.2021 - 03.2022
PROJECT MANAGER
COMMITTED REAL ESTATE GROUP, LLC
04.2021 - 03.2022
CLERK
GROCERY OUTLET
11.2019 - 03.2020
MATERIAL HANDLER
KIMCO LOGISTICS
06.2017 - 11.2019
DIPLOMA -
COLONIAL FORGE
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