Quinton Henderson

• Streamlined operational processes to enhance efficiency and reduce costs.
• Led cross-functional teams to implement strategic initiatives improving service delivery.
• Developed and maintained key performance indicators to monitor operational effectiveness.
• Managed vendor relationships ensuring quality compliance and cost control measures.
• Conducted regular audits to identify areas for process improvement and risk management.
• Facilitated communication between departments to align operations with organizational goals.
• Optimized resource allocation strategies leading to improved productivity and workflow management.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.

Hauling fuel to different locations

• Transported goods over long distances while adhering to safety regulations and traffic laws.
• Conducted pre-trip inspections to ensure vehicle functionality and compliance with safety standards.
• Maintained accurate delivery logs and documentation of mileage, fuel usage, and maintenance records.
• Collaborated with dispatchers to optimize routes, minimizing delays and improving on-time deliveries.
• Trained new drivers on company policies, safety procedures, and efficient driving techniques.
• Implemented route adjustments based on real-time traffic conditions to enhance delivery efficiency.
• Resolved customer concerns regarding deliveries through effective communication and problem-solving skills.
• Monitored vehicle performance regularly, coordinating maintenance to reduce downtime and extend fleet longevity.
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Dropped and hooked trailers and changed configuration of equipment.
• Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
• Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

When I first started I was a laborer and that same year became a supervisor, l have lead 10 men - 50 men under my supervision to get job tasks done

Had received job plans and plan to get the jobs done on time and make sure save company money and also the customer happy

I started off as a labor worked my way up to a leadman cutting under ground as we tunneling and add concrete pipes underground to reach out contract designation.