Quinton Maddox
Kissimmee,FL
Summary
Dynamic professional with experience at UPS, excelling in package unloading and safety compliance. Proven ability to enhance customer service and streamline operations through effective inventory management and problem-solving skills. Recognized for contributions to team performance and commitment to maintaining a secure and efficient work environment.
Overview
4
4
years of professional experience
Work History
Unloader
UPS
Davenport, FL
11.2024 - Current
- Unloaded packages from delivery trucks using manual and powered equipment.
- Sorted and organized packages based on size and destination for efficient processing.
- Followed safety protocols to ensure a secure unloading environment at all times.
Crew Leader
AMC Theatres
Orlando, FL
09.2022 - 06.2025
- Developed strategies for improving customer service experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored audience behavior to ensure compliance with theatre policies and safety protocols.
Automotive Detailer
Cloud 9 Detailing
Kissimmee, FL
06.2022 - 06.2023
- Cleaned and polished vehicles to enhance appearance and customer satisfaction.
- Assisted in training new staff on detailing techniques and safety protocols.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Crew Member
Altitude Trampoline Park
Kissimmee, FL
05.2021 - 06.2022
- Operated cash register and processed customer transactions efficiently.
- Stocked inventory and organized supplies in work areas.
- Cross-trained in multiple positions to assist during busy periods.
Education
Distribution Operations Technician - Supply Chain Management
Valencia College
Orlando, FL05-2024
High School Diploma -
Zenith Accelerated Academy
Kissimmee, FL05-2023
Skills
- Package unloading
- Safety compliance
- Equipment operation
- Inventory management
- Sorting and organizing
- Customer service
- Time management
Timeline
Unloader
UPS
11.2024 - Current
Crew Leader
AMC Theatres
09.2022 - 06.2025
Automotive Detailer
Cloud 9 Detailing
06.2022 - 06.2023
Crew Member
Altitude Trampoline Park
05.2021 - 06.2022
Distribution Operations Technician - Supply Chain Management
Valencia College
High School Diploma -
Zenith Accelerated Academy
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