Quinton MIller
Winston-Salem,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Front Office Manager
Klix Internet Enterprise
04.2017 - 09.2025
- Streamlined front office operations, enhancing guest check-in and check-out processes.
- Oversaw scheduling and coordination of staff to optimize service delivery and efficiency.
- Implemented training programs for new employees, improving onboarding experience and retention rates.
- Managed guest feedback systems, ensuring prompt resolution of concerns to enhance customer satisfaction.
- Analyzed operational data to identify trends, driving strategic decisions for service enhancement initiatives.
Line Cook
Graze
05.2014 - 02.2018
- Prepared and cooked menu items according to recipes and quality standards.
- Operated kitchen equipment safely, ensuring compliance with health and safety regulations.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Monitored inventory levels, assisting in ordering supplies to maintain optimal stock.
- Trained new staff on cooking techniques and kitchen protocols, enhancing team performance.
- Implemented improvements in food presentation, elevating overall dining experience for guests.
Lead Steward
PPS Staffing
11.2012 - 04.2014
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored junior staff on efficient cleaning techniques and equipment usage.
- Implemented inventory management systems to optimize supply levels and reduce waste.
- Developed cleaning schedules that enhanced workflow efficiency and ensured timely service delivery.
- Coordinated with kitchen staff to maintain cleanliness standards in high-pressure environments.
- Evaluated performance metrics to identify areas for operational improvements and staff training needs.
Crew Member
Taco Bell
04.2010 - 11.2012
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment efficiently, maintaining high food safety standards.
- Assisted in training new team members on operational procedures and best practices.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Resolved customer complaints promptly, improving overall dining experience and loyalty.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Assistant Maintenance Supervisor
Banana Wind Properties
05.2006 - 04.2010
- Coordinated maintenance schedules to ensure timely completion of service requests.
- Assisted in training technicians on safety protocols and equipment usage.
- Implemented inventory management systems for maintenance supplies and tools.
- Conducted regular inspections to identify potential issues before they escalated.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Conducted thorough assessments of property conditions prior to tenant move-ins or lease renewals to identify necessary repairs or upgrades.
Education
Associate of Science - Business Administration And Management
Strayer University
DC03-2027
High School Diploma -
Robert B Glenn
Kernersville, NC06-2007
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
- Knife skills
- Food plating
- Grilling techniques
- Staff scheduling
- Sanitation standards
Timeline
Front Office Manager
Klix Internet Enterprise
04.2017 - 09.2025
Line Cook
Graze
05.2014 - 02.2018
Lead Steward
PPS Staffing
11.2012 - 04.2014
Crew Member
Taco Bell
04.2010 - 11.2012
Assistant Maintenance Supervisor
Banana Wind Properties
05.2006 - 04.2010
Associate of Science - Business Administration And Management
Strayer University
High School Diploma -
Robert B Glenn