Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Shavette Shoulders

Pensacola,FL

Summary

Passionate Mental Health Counselor with 8 years of comprehensive experience delivering inpatient and outpatient services for optimum treatment. Well-rounded and respectful professional possessing critical understanding of complex, personalized diagnoses and treatment roadmaps. Familiar with community based education programs and initiatives to improve situational understanding and overall patient health.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mental Health Counselor

Escambia County Jail
Pensacola Beach, FL
01.2023 - Current
  • Developed therapeutic relationships with clients and their families to ensure effective communication.
  • Conducted intake interviews, case recording and test interpretation to assist in obtaining treatment for clients.
  • Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
  • Monitored progress for clients under care.
  • Documented service plans, treatment reports and progress notes.
  • Referred clients to external resources for additional support.
  • Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
  • Gained complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for professional practice.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
  • Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.

Therapist II

Baptist Hospital Behavioral Medical Care
07.2018 - Current
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues
  • Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans
  • Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs
  • Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively
  • Introduced meditation, guided imagery, breathing techniques and reiki to patients and families
  • Worked with a clinical psychiatrist and primary care physician to review patient progress and update treatment plans
  • Provided tools for clients and families to communicate better and negotiate issues for improved family relationships
  • Worked with an interdisciplinary treatment team to develop treatment plans.

Social Service Director

Consulate Healthcare of Pensacola
08.2017 - 07.2018
  • Review facility policies and procedures as part of the facility’s interdisciplinary team to assure compliance with state and federal regulations
  • Participate in reviewing and setting policies concerning resident care and quality of life
  • Participate in developing facility social work policies
  • Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others
  • Work with the interdisciplinary team and administration to promote and protect resident rights and the psychological well being of each resident
  • Prevent and address resident abuse as mandated by law and professional licensure
  • Document progress in meeting the psychosocial needs of residents
  • Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
  • Educate residents and families/significant others regarding their rights and responsibilities, effective problem solving and the extent of community, health and social services that are available to them, including those necessary for effective discharge planning
  • Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the community
  • Delegate authority and responsibility to department personnel
  • Represented organization at regional meetings with state departments, associations and legislature
  • Counsel individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
  • Collaborated with department managers to correct and improve services
  • Communicated performance survey results to administrators formulating corrective action plans
  • Conducted monthly audits analyzing company quality indicators.

Graduate Social Work Intern

Pathways for Change
01.2016 - 05.2016
  • Facilitate supportive psychotherapy for adults
  • Provide group therapy to clients in community
  • Work independently to develop and implement a Treatment Plans based upon assessments
  • Facilitate groups for Healthy Relationship and Job Readiness to ex-offenders
  • Assist population from lower socioeconomic statuses to create goals to increase the individual’s well being
  • Assist population life skills such as time management & budget
  • Developed monthly newsletter for distributing information into the community
  • Maintained regular contact with clients by calling and visiting clients' homes
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
  • Counsel individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.

Graduate Social Work Intern

Volunteers of America
08.2015 - 01.2016
  • Participate in team approach to develop and implement a Treatment/Life Plans based upon assessments
  • Assist participant with establishing mental health, case management, day program, substance abuse, medical, vocational, educational, employment and community services/linkages
  • Regularly review participant’s progress Treatment/Life Plans
  • Analyze functioning and setbacks in order to determine progress, appropriateness of placement and need for services and referrals
  • Worked with recovering addicts, the elderly, ex-convicts, people with severe illnesses, or the impoverished
  • Completed home wellness checks under licensed social worker supervision to verify client well-being in a healthy and stable environment
  • Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues
  • Offered employment counseling and provided referrals to community outreach programs to help clients gain independence
  • Offer community resource guidance to clients to meet family needs for assistance
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties
  • Developed and facilitated goal-oriented psychoeducational and therapy groups to improve residents' quality of life.

Graduate Medical Social Work Intern

Sacred Heart Hospital
01.2015 - 05.2015
  • Work in collaboration with other healthcare givers to evaluate the medical or physical condition of the patients to ensure compliance with patient’s treatment plan
  • Interviews patients, assesses priorities and documents case activity
  • Formulates and promotes continuity of care ensuring appropriate medical treatments, processes and utilization of resources based upon established criterion
  • Counsel patients on how to overcome their conditions and avoid dependencies as they recuperate from their illness
  • Evaluate and suggest the appropriate type of in-home help required by a newly discharged patient
  • Assess cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities
  • Prioritized schedules to meet project goals and overall customer satisfaction
  • Provided direct patient care, stabilized patients and determined next course of action
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

AmeriCorps Vista

Pathways for Change
11.2013 - 11.2014
  • Created resource binder for Veteran and Military Family use of programs at the Family Center and volunteers offer housing, any type of pertinent benefits, educational training, employment and other like services that are offered in our community
  • Built presentations for recruiting volunteers and presented weekly to school, civic organization and veteran associations
  • Implemented Standard Operating Procedures/ Orientation/ Training for Veteran Volunteers
  • Coordinated (20) summer associates into programs such as veteran and military families, summer fun, and Pathways Vocational Training
  • Developed a team of veterans that offered mental health counseling, health assessments, benefit claims and online service eligibility
  • Organized monthly training through Red Cross and Health Department for residents in the community
  • Created and issued Pathways for Change monthly newsletter for Residents and partnering organizations
  • Active member of United Way’s RSVP Advisory Board 2013-2014.

Gerontology Intern

Newport News Health & Human Services
01.2012 - 05.2012
  • Support the Senior Advocate by performing duties assigned
  • Managing and supporting senior citizen advocate
  • Obtaining a working knowledge of supportive services available for seniors in the city of Newport News
  • Researching new and innovative opportunities for continued development of senior communities.

Operational Specialist

United States Navy
05.2008 - 06.2011
  • Provided directory assistance to over 150 customers a day, including place and receiving calls from other military installations throughout the world
  • Developed and organized spreadsheets for inventory of 100 pieces of equipment for the ship, providing the ship with an easy to use system for tracking and completing discrepancies
  • Operate surveillance and altitude radars Identification Friend or Foe (IFF), and associated equipment
  • Plot ship's position, heading, and speed by calculations
  • Provide target plotting data to the combat information center based on information received from target tracking devices.

Education

Masters of Social Work -

University of West Florida
01.2016

Bachelor of Science-Public Health -

American Military University
01.2013

Skills

  • Word
  • Excel
  • PowerPoint
  • Access
  • MDS
  • Active listening
  • Interdisciplinary Team
  • Therapeutic Expertise
  • Resource Development
  • Extensive DSM-IV Knowledge
  • Cognitive Behavioral
  • Clinical Documentation Mastery
  • Treatment Planning
  • Biopsychosocial Assessments
  • Patient Advocacy
  • Individual and Group Counseling
  • Clinical Interventions
  • Mental Health Evaluations
  • Cultural Sensitivity
  • Discharge Planning

Certification

  • LCSW 2023-2025
  • Phi Alpha Honor Society UWF
  • Member of Graduate Student Social Work Organization (GSSWO)
  • Basic Life Support (2021-2023)
  • CPI (2022-2023)

Personal Information

Title: (MSW) Licensed Clinical Social Worker #20653

Timeline

Mental Health Counselor

Escambia County Jail
01.2023 - Current

Therapist II

Baptist Hospital Behavioral Medical Care
07.2018 - Current

Social Service Director

Consulate Healthcare of Pensacola
08.2017 - 07.2018

Graduate Social Work Intern

Pathways for Change
01.2016 - 05.2016

Graduate Social Work Intern

Volunteers of America
08.2015 - 01.2016

Graduate Medical Social Work Intern

Sacred Heart Hospital
01.2015 - 05.2015

AmeriCorps Vista

Pathways for Change
11.2013 - 11.2014

Gerontology Intern

Newport News Health & Human Services
01.2012 - 05.2012

Operational Specialist

United States Navy
05.2008 - 06.2011

Masters of Social Work -

University of West Florida

Bachelor of Science-Public Health -

American Military University

Similar Profiles

CREATE PROFILE
Shavette Shoulders