Quinton Tillmon
Sr. Computer Security Incident Response Analyst
Avondale,AZ
Summary
I am a reliable, emotionally intelligent problem solver and life long learner in Cyber Security, with habits that will benefit my peers and leaders.
Overview
32
32
years of professional experience
8
8
Certificates
Work History
Sr. Computer Security Incident Response Analyst
Magellan Health
08.2022 - Current
- Lead incident response efforts for Magellan by promptly identifying and mitigating security incidents to minimize impact and ensure business continuity.
- Conduct thorough analysis of security events, including malware outbreaks, network intrusions, and data breaches, to determine root causes and develop effective response strategies.
- Collaborate with cross-functional teams to coordinate incident response activities, including containment, eradication, and recovery efforts.
- Stay abreast of emerging threats and industry best practices to enhance incident response capabilities and proactively mitigate future risks
- Develop and regularly update incident response playbooks to ensure alignment with evolving cyber threats and organizational needs, providing comprehensive guidance for effective incident resolution and mitigation strategies
- Conduct thorough investigations of vendor management incidents, analyzing root causes and identifying areas for improvement. Develop comprehensive lessons learned documentation to enhance vendor risk management practices and mitigate future incidents per NIST Framework when applicable.
- Prepare and deliver daily stand-up and extended stand-up security briefings, utilizing slides to update stakeholders across organization
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks
- Collaborated with cross-functional teams i.e. Access Management, HR, Cloud, Security Engineering to identify opportunities for process improvement and increased efficiency
- Supported company expansion efforts through careful market research and competitive landscape assessments
IT Engineer
CSAA
08.2013 - 08.2022
- Implemented email hygiene measures, including SPF, DKIM, and DMARC, across multiple tenants to enhance security posture and mitigate email-based threats
- Enabled Microsoft 365 Anti-Threat Policies (ATP) for multiple environments, including Anti-Phishing, SafeLink, Safe Attachments, and Anti-Spam Policies, effectively bolstering defenses against cyber threats
- Conducted comprehensive technical assessments and comparative analyses of multiple Microsoft 365 Attack Simulator solutions, resulting in strategic recommendations that optimized security investments and saved company resources.
- Developed and implemented robust password policies for video conferencing servers, endpoints, and components, enhancing security posture and ensuring compliance with industry standards.
- Authored and annually reviewed Disaster Recovery Plan for team, outlining comprehensive strategies and procedures to mitigate potential disruptions and ensure swift recovery in event of disaster
- Implemented and managed quarantine rules within email policies, delivering end-user documentation and providing support on workflow adjustments, resulting in improved email security and user awareness.
- Designed and implemented Teams Chat history retention policy, ensuring data security and compliance with regulatory requirements while facilitating efficient information management.
- Developed, tested, and implemented Teams Lifespan policies to mitigate Team sprawl, optimizing collaboration spaces and enhancing organizational efficiency.
- Spearheaded efforts to move existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability, with Skype to Teams migration
Video Technician
SKC Communication
11.2009 - 04.2013
- Reviewed audio and video detection equipment requests, assessing requirements and selected most suitable equipment and methodology for each situation to ensure optimal performance and effectiveness
- Conducted systematic and high-quality diagnostic troubleshooting of integrated audio-visual systems, identifying, and resolving issues promptly to ensure uninterrupted performance and client satisfaction
- Established and maintained inventory of audio-visual (AV) equipment, ensuring accurate tracking and availability for projects and events. Developed comprehensive documentation and user instructions to facilitate proper usage and maintenance of AV equipment
Test Engineer
Ericson
09.2011 - 09.2012
- Conducted hardware and software testing and upgrades on Lucent 5E and Nortel DMS 250 systems as part of Sprint 5G Project, ensuring compatibility and functionality for next-generation telecommunications infrastructure
- Provided timely resolution for all TS1 and TS2 severity outages, collaborating with Lucent and GNOC (Global Network Operations Center) teams to restore services and minimize impact on telecommunications infrastructure
Software Engineer
Sprint
10.1998 - 10.2009
- Built long distance circuits for Nortel DMS's 250, Nortel NGVN, and Lucent VoIP switches.
- Deployed monthly and weekly software updates PC's, Bridges, and IVR's.
- Upgraded, installed, troubleshot, and repaired end-user's desktop and laptops.
Diesel Technician
US Navy
07.1992 - 01.1996
- Petty Officer Third Class Diesel Engine Mechanic for USS LaMoure County LST 1194.
- Removed components and completed repairs or installed new replacements
- Troubleshot systems, traced problems, and diagnosed root causes
- Assessed engines to inform preventive maintenance work
Education
Bachelor of Science - Technical Management
DeVry University
Kansas City, MO 02.2004 - 2006.05
Associate of Applied Science - Electronic Technician
DeVry University
Kansas City, MO 03.1997 - 1998.05
Certification
Cisco CCNA
Timeline
CISSP
04-2024
CySA+
11-2022
Sr. Computer Security Incident Response Analyst
Magellan Health
08.2022 - Current
Microsoft Teams Administrator
08-2021
CompTIA Security +
02-2020
Microsoft Certified: Azure Administrator Associate
05-2019
VMware Certified Associate Cloud
05-2014
Cisco CCNA
09-2013
IT Engineer
CSAA
08.2013 - 08.2022
Test Engineer
Ericson
09.2011 - 09.2012
Video Technician
SKC Communication
11.2009 - 04.2013
FINRA CRD#: 2887570
08-2008
Bachelor of Science - Technical Management
DeVry University
02.2004 - 2006.05
Software Engineer
Sprint
10.1998 - 10.2009
Associate of Applied Science - Electronic Technician
DeVry University
03.1997 - 1998.05
Diesel Technician
US Navy
07.1992 - 01.1996
Skills
Proofpoint
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