Quinton Watts

• Developed and maintained positive working relationships with staff, customers, and vendors.
• Monitored store operations to ensure compliance with company policies and procedures.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Managed daily cash intake by counting out registers and tabulating profits.
• Inspected work areas regularly for cleanliness and organization standards.
• Provided coaching and guidance to team members when necessary to improve performance.
• Investigated customer complaints regarding merchandise quality or availability promptly.
• Assisted in resolving escalated customer service issues in a timely manner.
• Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Assisted in training new employees on shift operations.
• Resolved customer complaints promptly and professionally.
• Maintained an organized work environment by delegating tasks to staff as needed.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
• Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
• Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
• Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Handled escalated customer concerns and emergencies in absence of manager or supervisor.
• Delegated tasks to employees and monitored activities and task completion.
• Checked orders for quality and completeness.
• Educated customers about offerings, promotions and pricing to boost sales.
• Complied with company safety procedures, policies and regulations to promote safe working environment.

• Provided on-the-job training to new staff members.
• Ensured all safety and sanitation regulations were met throughout the shift.
• Conducted weekly inventory of supplies, equipment, and food items.
• Monitored staff performance to ensure quality standards were met.
• Resolved customer complaints in a timely manner.
• Maintained accurate records of daily transactions and deposits.
• Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
• Collaborated with management to plan special events or promotions.
• Served as a role model for other employees by demonstrating professional behavior at all times.
• Assisted customers with product selection when needed.
• Completed opening and closing duties to facilitate business operations.
• Monitored security and enforced loss prevention strategies during shift.
• Supervised and led employees to maintain productivity and customer service levels.
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Delegated tasks to employees and monitored activities and task completion.
• Handled escalated customer concerns and emergencies in absence of manager or supervisor.
• Checked orders for quality and completeness.
• Complied with company safety procedures, policies and regulations to promote safe working environment.
• Positioned skilled staff in key areas throughout shift to optimize department productivity.
• Ensured compliance with health and safety regulations to provide a safe workplace.

• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Assisted in training new employees on shift operations.
• Resolved customer complaints promptly and professionally.
• Maintained an organized work environment by delegating tasks to staff as needed.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
• Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
• Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Handled escalated customer concerns and emergencies in absence of manager or supervisor.
• Delegated tasks to employees and monitored activities and task completion.
• Checked orders for quality and completeness.
• Educated customers about offerings, promotions and pricing to boost sales.
• Coached team members to increase productivity and reduce workplace accidents.
• Upheld company standards and compliance requirements for operations.

General maintenance on golf course. Cleaned flower beds, mowing rough grass, watering the Tee’s and fairways, changing trash, cleaning up the shop, pruning shrubs and weed removal.

• Ensured that all safety regulations were followed while performing maintenance tasks.
• Maintained a clean working environment by disposing of trash properly and sweeping floors regularly.
• Followed detailed instructions from supervisors regarding specific tasks.
• Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
• Maintained clear and safe workspace areas to meet OSHA standards.
• Followed correct procedures for handling, transporting and disposing of new and recycled materials.
• Cleaned vents and replaced filters to verify proper air flow.
• Removed snow from sidewalks, driveways and parking areas.