Quintorreon Green
Memphis,TN
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Family Dollar. Skilled in problem-solving and multitasking, adept at fostering positive customer relations and driving team performance. Achieved significant improvements in inventory and cash control, demonstrating a strong blend of organizational and friendly, positive interpersonal skills.
Overview
19
19
years of professional experience
Work History
Store Manager
Family Dollar
08.2018 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Head Chef
The Hilton Garden Inn
02.2014 - 06.2019
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Trained kitchen staff to perform various preparation tasks under pressure.
Cook/Prep Line Cook
IHOP
04.2010 - 08.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Dish Washer
Picadilly
01.2006 - 12.2010
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Education
High School Diploma -
Penn Foster High School
Scranton, PA12.2017
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Friendly and Positive
- Goals and performance
Timeline
Store Manager
Family Dollar
08.2018 - 08.2024
Head Chef
The Hilton Garden Inn
02.2014 - 06.2019
Cook/Prep Line Cook
IHOP
04.2010 - 08.2018
Dish Washer
Picadilly
01.2006 - 12.2010
High School Diploma -
Penn Foster High School
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