Quintrell Benson
Converse,Texas
Summary
Housekeeping Aid Supervisor Pleasant and well-organized housekeeping professional with 10+ years in hospitality-related roles. Excellent waxing, polishing and cleaning skills. Excels at managing time and handling physically-demanding work. Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Housekeeping Aide Lead
Audie Murphy VA Hospital
01.2020 - Current
- Plans and schedules daily work schedules and assignments for employees supervised
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Prepared rooms with top-notch standards every time.
- Communicates and establishes deadlines and priorities of general work schedules, methods and procedures for team
- Work independently in carrying out job duties
- Perform limited supervisory duties in absence of supervisor on duty, such as checking in/ out for attendance, issuing work assignments, etc.)
- When not leading, incumbent will be required to perform housekeeping aid duties
- Incumbent regularly performs and leads team members in following housekeeping duties: performing floor care in, cleaning, disinfecting and deodorizing all patient and public restrooms; bed making; general and specialized cleaning to include (but not limited to) sweeping/ mopping floors, dust mopping and damp mopping; in-depth cleaning floor surfaces, hallways, and stairwells; stripping, scrubbing, refinishing and buffing tiled floors; shampooing, vacuuming and cleaning carpets; maintaining refinished floors using correct solutions and EMS guidelines; performing high/ low dusting; cleaning exterior of vents, medical instrument panels, night stands, beside tables, patient/ visitor side chairs, light fixtures and other auxiliary items; dusting furniture and walls; cleaning ledges, door frames, baseboards, corners, and edges; cleaning hallways and stairwells; cleaning high- frequency touch points, such as light fixtures, doorknobs, handrails, hand sanitizer drip trays, and door guards; washing walls, blinds, woodwork and interior side of windows; polishing metal fixtures; cleaning glass doors, windows, and other glass surfaces; cleaning disinfecting and deodorizing all patient and public restroom to include urinals, toilets, stalls, sinks, shelves, hooks, bathtubs, shower stalls, mirrors and all restroom fixtures; spot cleaning walls and performing floor care as required; bagging trash and breaking down boxes and removing to appropriate disposal site
- Incumbent ensures that quality and quantity of work performed meets and established standards
- Knowledge of Microsoft Office to include word, excel, and outlook
- Knowledge of VATAS, TMS, VISTA, BMS, MIM, ETC…
- Reported equipment malfunctions or breakdowns to your supervisor .
- Trained new, and current employees in various areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Supervisor
Audie L Murphy VA Hospital
01.2020 - Current
- Griselda Duran (210-617, ) Okay to contact this, Salary: $19.97
- Hours per Week: 40
Supervisor
Audie L Murphy VA Hospital
07.2018 - 08.2020
- Alauddin Mason (210-617, #16871) Okay to contact this, Salary: $12.50
- Hours per Week: 40
Supervisor
Hughes Group
01.2016 - 11.2017
- Okay to contact this, Salary: $10.50
- Hours per Week: 40
Supervisor
Eagle Janitorial Services
11.2013 - 11.2015
- Jim Okay to contact this Supervisor: No, Salary: $11.00
- Hours per Week: 40
Housekeeping Aide
- Accomplishments and Related Skills:
- Incumbent perform full range of light and heavy cleaning duties and routine housekeeping duties
- Duties include cleaning wards, patient rooms, operating room, food service areas, store-rooms, offices, corridors, restrooms, shower rooms and other areas
- Housekeeping Aids sweep, mop, scrub (machine) floors, vacuum carpets and upholstered furniture, empty waste baskets, clean light globes and blinds, wash walls, windows and ceilings (using small ladders as needed), refill toilet tissue, soap and towel dispensers, and move furniture
- Housekeeping Aids carry out assignments with minimum of supervision., Accomplishments and Related Skills:
- Sanitizing rooms or other assigned areas, changing linens, changing glassware and removing debris
- Specific duties include dusting and polishing, cleaning all furniture and accessories, washing windows and mirrors, removing any stains or marks and emptying all trash
- Housekeeping aides clean and sanitize bathing spaces, sinks and toilets; vacuuming, sweeping and mopping are also included in their duties
- Check for damages to company property and submit reports to appropriate supervisors
- Daily duties also include maintaining supply carts with adequate supplies
- To ensure all daily duties and assignments are met, housekeeping aides communicate throughout day with supervisors and other staff members
- Housekeeping aides are also responsible for responding to needs of guests in prompt and courteous manner while maintaining guest satisfaction
- At times, guests may sometimes request additional items.
Housekeeper
- Duties, Accomplishments and Related Skills: cleaning rooms; replenishing linens; vacuuming carpets; sweeping, scrubbing, waxing and mopping floors; emptying wastebaskets; emptying and cleaning ashtrays; bringing waste to disposal areas, purchasing and ordering household supplies; taking care of laundry; purchasing groceries; dusting and polishing equipment and furniture; removing debris in swimming pool areas, garages and driveways; replacing light bulbs, cleaning closets; washing ceilings, windows, woodwork and walls; requesting for repair services; disinfecting equipment and rooms; moving and arranging furniture; reporting damage or theft; turning mattresses; planning menus; cooking and serving meals; arranging decorations; caring for pets; washing and cleaning dishes; and answering phones and doorbells
- Other Information:
- Certify that can type 150+ words per minute and that all information within this resume is accurate.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs
- Polished fixtures to achieve professional shine and appearance
- Handled requests for extra linens, toiletries and other supplies
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
Education
High School Diploma -
Roosevelt High School
San Antonio, TX05.2020
Skills
- Customer Inquiry and Response
- Quality Assurance
- Excellent Written and Oral Communication
- Deep Cleaning Protocols
- Cleaning Equipment Inspection
- Polishing Surfaces
- Physical Demonstrations
- Laundry Duties
- Bathroom Detailing
- Quality Patient Care
- Stain Removal
- Trash Collection and Disposal
Timeline
Housekeeping Aide Lead
Audie Murphy VA Hospital
01.2020 - Current
Supervisor
Audie L Murphy VA Hospital
01.2020 - Current
Supervisor
Audie L Murphy VA Hospital
07.2018 - 08.2020
Supervisor
Hughes Group
01.2016 - 11.2017
Supervisor
Eagle Janitorial Services
11.2013 - 11.2015
Housekeeping Aide
Housekeeper
High School Diploma -
Roosevelt High School
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