Forward thinking professional with various experience in Human Resources , Customer Service , and Education, offering excellent communication and computer skills; highly organized with great time management.
Overview
11
11
years of professional experience
Work History
MS Student Info Systems Coordinator
Desoto County Schools
Hernando, MS
02.2018 - 05.2022
Provide support to assist with the daily operations of the school district’s databases, MSIS and daily activities assigned by the school principal
Maintained the district’s student information system
Ensure that all activities assigned conform to the district’s guidelines including confidentiality
Communicate and work effectively with all members of the school district, teachers, students, parents, community agencies and groups
Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
Oversaw development and implementation of improvements to support and network operations.
SR. Human Resources Specialist
Regions Bank
Cordova, TN
09.2012 - 09.2012
In an HR call center, answered incoming calls from employees issues including navigational support
Provided support on all HR policies, processes, and procedures including knowledge of benefits and payroll processes and transactions, and employee programs and services
Assist with Recruitment, orientation, and the entire hiring process
Conducted phone screens and scheduled interviews
Analyzed company trends and rectified employee performance issues.
Employee Care Specialist
ServiceMaster
Memphis , TN
04.2005 - 05.2012
In an HR call center, answered incoming calls from employees issues including navigational support
Provided support on all HR policies, processes, and procedures including knowledge of benefits and payroll processes and transactions, and employee programs and services
Assist with Recruitment, orientation, and the entire hiring process
Conducted phone screens and scheduled interviews
Assisted employees with questions regarding their insurance EOB and other questions regarding 401k, and all retirement options.
Education
Diploma - General Studies
Byhalia High School
Byhalia, MS
Skills
Complex Problem-Solving
Team Support
Customer Satisfaction
Documentation Support
Reading Comprehension
Professional
Time management skills
Microsoft Office Suite
Creative
Critical Thinking
Constructive Feedback
Office Supplies and Inventory
Clerical Support
Social Perceptiveness
Process Evaluations
Employee Recruitment
Government Policy Compliance
Customer Care
Active Learning
Administrative Support
Problem Analysis
Timeline
MS Student Info Systems Coordinator
Desoto County Schools
02.2018 - 05.2022
SR. Human Resources Specialist
Regions Bank
09.2012 - 09.2012
Employee Care Specialist
ServiceMaster
04.2005 - 05.2012
Diploma - General Studies
Byhalia High School
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