Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Quisquella Ambrosio

Bridgeport,CT

Summary

Highly adaptable hard working bilingual individual with over 20 years of experience in the customer service field. Efficient in performing the administrative and front-desk tasks of large-scale stores. Adaptable professional recognized by peers for my effective communication and leadership skills.

Overview

22
22
years of professional experience

Work History

Digital Team Associate

Walmart
11.2019 - Current

Responsibility of daily system maintenance to ensure accuracy of orders placed online. Continuously checking inventory for merchandise received to fulfill customers requests. Answer letters to the president for any concerns or comments from customers. Promote sales by advertising Walmart online and in-store services. Execute and maintain price changes for all departments. Manage modular maintenance and integrity, to deliver service and sale goals. Make sure customer's satisfaction is met daily and survey what changes must be done to better performance. Educated new associates with onboarding programs and current updates. Developed individual and team goals with clear presentation and routine follow up.

Food and Consumable Team Leader

Walmart
06.2013 - 11.2019

Responsible of supervision of several team members to maintain performance and standard. Built strong relationships with new hires to provide feedback. Reviewed all time off requests promptly to be included in payroll. Engaged in consistent and meaningful development conversations throughout the critical touch points. Retention of all employees evaluations and need for improvement plans.

Personnel Manager

Walmart
12.2001 - 06.2013

Reviewed and screened applicants prior to conducting interviews. Extended job offers for new hires and promotions within the store. Directly responsible for all payroll and planning monthly/quarterly workload support. Becoming a champion on new initiatives and digital offerings to inform, educate, promote benefits to the employees. Managed leaders to follow up on training completion.

Education

No Degree - Photography

Norwalk Community College
Norwalk, CT

High School Diploma -

Brien Mcmahon High School
Norwalk, CT
06.2000

Skills

Customer service

Bilingual fluent in English and Spanish

Positive Attitude

Problem-Solving

Leadership and development

Sales

Clear communication and understanding

Languages

Spanish
English

Timeline

Digital Team Associate

Walmart
11.2019 - Current

Food and Consumable Team Leader

Walmart
06.2013 - 11.2019

Personnel Manager

Walmart
12.2001 - 06.2013

No Degree - Photography

Norwalk Community College

High School Diploma -

Brien Mcmahon High School
Quisquella Ambrosio