Quiya Brown
Randallstown,MD
Summary
Accomplished Special Education Paraprofessional with Baltimore City Public School System, adept at IEP compliance and conflict resolution. Enhanced learning environments through collaboration and innovative instructional support. Successfully managed challenging behaviors, fostering a safe and inclusive atmosphere. Recognized for developing strong rapport with students, promoting independence and social skills. I also offer more then 20 years of experience with students with special needs.
Overview
23
23
years of professional experience
Work History
Special Education Paraprofessional
Baltimore City Public School System
10.2002 - Current
- Assisted students with disabilities in daily activities and classroom tasks.
- Supported teachers in implementing individualized education plans (IEPs).
- Collaborated with educational staff to enhance learning environments.
- Monitored student progress and reported observations to educators.
- Provided one-on-one support to promote social skills and independence.
- Adapted instructional materials to meet diverse learning needs.
- Maintained a safe and inclusive classroom atmosphere for all learners.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Maintained positive attitude and affirmatively communicated with each student.
Teacher's Assistant
Summer School Youth Program
06.2021 - 08.2023
- Assisted teachers in delivering engaging lesson plans and educational activities.
- Supported students with individualized instruction and academic support during classroom sessions.
- Facilitated small group discussions to enhance collaborative learning among students.
- Monitored student progress and provided feedback to teachers on performance and engagement levels.
- Organized classroom materials and resources to ensure efficient learning environments.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Cashier Team Lead
Ashley Stewart
06.2012 - 03.2020
- Led cashier team to ensure accurate transaction processing and exceptional customer service.
- Trained and mentored new cashiers on policies, procedures, and effective sales techniques.
- Implemented process improvements to enhance checkout efficiency and reduce customer wait times.
- Monitored daily cash flow and ensured adherence to financial controls during shifts.
- Resolved customer complaints promptly, maintaining a positive shopping experience for patrons.
- Collaborated with management to develop promotional strategies that increased sales volume.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Education
Bachelor of Science - Special Education
Coppin State University
2500 W. North Ave05-2026
Associate of Applied Science - Early Childhood Education
Baltimore City Community College
Baltimore, MD05-2004
College Prepatory
Saint Frances Academy
501 E. Chase Street06-1989
Skills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Progress monitoring
- Teaching and instruction
- Instructional support
- Lesson plan implementation
- Student supervision
- Conflict resolution
- Life skills development
- Crisis intervention
- Special needs
Accomplishments
Attended numerous Professional Developments and Work Shops
with accuracy and efficiency.
* "Managing Behavior in School- Based Communities"
* "Student Learning Objectives: Submission Guidance and Processes Review"
* "Blending Learning: Fostering Student Success with office 365 and Goggle Classroom"
* "Maximizing Student Engagement for Middle and High School Grades"
* "When Grief Comes to School"
* "Understanding FMLA"
* "De-escalation: Managing Challenging Behavior"
* "Para-to-Teacher Program"
Affiliations
- A. Philip Randolph organization
- CLUW women's organization
- NAACP
- Baltimore Teachers Union
Timeline
Teacher's Assistant
Summer School Youth Program
06.2021 - 08.2023
Cashier Team Lead
Ashley Stewart
06.2012 - 03.2020
Special Education Paraprofessional
Baltimore City Public School System
10.2002 - Current
Bachelor of Science - Special Education
Coppin State University
Associate of Applied Science - Early Childhood Education
Baltimore City Community College
College Prepatory
Saint Frances Academy
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