Qumir Shelton
Philadelphia,PA
Summary
Seasoned Multi-Store Asset Protection Manager with significant experience in retail loss prevention and risk management. Specialize in conducting internal investigations, implementing theft deterrence programs, and developing comprehensive asset protection strategies. Skilled at managing teams across multiple locations, cultivating a security-minded store culture, and liaising with law enforcement agencies as necessary. Previous roles demonstrated notable impact on reducing shrinkage while ensuring optimal customer service and staff safety.
Overview
13
13
years of professional experience
Work History
Store Asset Protection Lead
Rite Aide
Philadelphia, PA
03.2024 - 10.2024
- Developed and implemented departmental policies and procedures to ensure compliance with asset protection regulations.
- Monitored store operations for potential shrinkage or security issues, providing feedback to store management on areas of improvement.
- Conducted investigations into reported theft incidents and identified corrective actions to prevent similar occurrences in the future
- Streamlined communication between various departments involved in inventory management,
- fostering a collaborative environment focused on reducing shrinkage.
- Worked closely with law enforcement agencies to support criminal investigations related to retail theft and fraud.
- Evaluated emerging loss prevention technologies and tools, adopting innovative solutions that improved overall security efforts.
Asset Protection Associate
Rite Aid
Philadelphia, PA
05.2023 - 03.2024
- Assisted customers with product information and inquiries.
- Monitored CCTV surveillance to detect suspicious activity.
- Executed safety protocols to protect the store's assets.
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
Part-time Storage Control Associate
Burlington Coat Factory
Philadelphia, PA
09.2022 - 03.2023
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
Unarmed Security Officers
JNS security
Philadelphia, PA
02.2022 - 06.2022
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
Cashier Team Lead
Rite aid
Philadelphia, PA
11.2011 - 02.2022
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
Sanitaryworker
Acme
Philadelphia, PA
02.2020 - 09.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Mastery Charter Thomas Campus
Philadelphia, PA06-2019
Skills
- External audits
- Shrink reduction
- Access control
- Internal audits
- Time Management
- Communication
- Decision making
- Problem solving
Timeline
Store Asset Protection Lead
Rite Aide
03.2024 - 10.2024
Asset Protection Associate
Rite Aid
05.2023 - 03.2024
Part-time Storage Control Associate
Burlington Coat Factory
09.2022 - 03.2023
Unarmed Security Officers
JNS security
02.2022 - 06.2022
Sanitaryworker
Acme
02.2020 - 09.2020
Cashier Team Lead
Rite aid
11.2011 - 02.2022
Mastery Charter Thomas Campus