Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Quodoesha Allgood

Lilburn,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented accounting assistant bringing several years of experience in the accounting landscape. Skilled in account management, expense reports and invoice reconciliation. Hard-working and proactive with solid foundation of trustworthy and dependable performance.

Overview

4
4
years of professional experience

Work History

Accounting Receivable Clerk

Westin Hotel by Marriott
Duluth, USA
02.2024 - Current
  • Entering debits and credits into software applications and databases accurately.
  • Producing a variety of reports, including income statements and balance sheets.
  • Checking for accuracy in reports, figures, and postings.
  • Reconciling and reporting any discrepancies found in the records.
  • Negotiating repayment plans: Contact debtors to set up payment plans, and discuss restructuring options.
  • Negotiated settlements on past-due accounts, recovering $5 million in aged debt over 90 days.
  • Created memos, letters, emails, reports, and presentations as requested by management and the CEO.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Prepared monthly financial statements for each account.

Task Force Manager

Driftwood Hospitality Management
Atlanta, USA
11.2022 - 02.2024
  • Handling end-of-day bookkeeping, auditing, and account reconciliation.
  • Process invoices, post checks to vendors, and distribute employee checks.
  • Balance the cash drawer, and log receipts.
  • Investigate and resolve out-of-balance accounts.
  • Keep accurate financial records and ledgers.
  • Create schedules for employees.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Monitored staffing levels to ensure adequate coverage at all times while controlling labor costs.
  • Managed room allocations and bookings, optimizing occupancy and revenue.
  • Travel 100% on the road to assist all hotel properties within the company

Account Specialist

VF Corporation
Appleton, USA
10.2020 - 07.2023
  • Demonstrate professional phone etiquette with internal and external customers by answering inbound customer calls on the departmental phone queue.
  • Proactively assist customers, sales representatives, members of the management team, or coworkers with inquiries, requests for information, or the resolution of complex issues.
  • Provide excellent customer service by offering product specifications and product availability information.
  • Assist customers with order selection and customer requirements to meet departmental goals.
  • Create and maintain relationships with priority customers through remote engagement.
  • Ability to handle multiple tasks in a dynamic environment.
  • Strong Excel skills, with the ability to interpret vast amounts of data and produce reports.
  • Reviewed supply levels and aging inventory to forecast purchasing needs.
  • Analyses market and delivery systems to determine present and future material availability.

Task Force Front Office Manager

LAW of Hospitality
Tulsa, USA
05.2021 - 10.2022
  • Prepared weekly employee work schedules to meet operational needs.
  • Oversaw front desk operations with an eye for hotel reputation, staff productivity, and operational efficiency.
  • Coached employees through day-to-day work and complex problems.
  • Responded to telephone, email, and in-person inquiries regarding reservations, hotel information, and guest concerns.
  • Coordinated with other departments to ensure smooth running of the entire hotel operation.
  • Orchestrated staff meetings to maintain open communication and quickly address concerns.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Contract employment with 100% travel.
  • Responded immediately to clients' questions, issues, and complaints, and found effective solutions when required.

Education

BA - Accounting & Finance

Southern New Hampshire University
01.2027

Skills

  • Time Management
  • Data Entry
  • Customer service skills
  • Microsoft
  • Clerical experience
  • SAP/M3
  • Auditing
  • Account reconciliation
  • Conflict management
  • Hotel experience
  • Communication skills
  • Night audit
  • General Ledger Reconciliation
  • Bank reconciliation

References

References available upon request.

Timeline

Accounting Receivable Clerk

Westin Hotel by Marriott
02.2024 - Current

Task Force Manager

Driftwood Hospitality Management
11.2022 - 02.2024

Task Force Front Office Manager

LAW of Hospitality
05.2021 - 10.2022

Account Specialist

VF Corporation
10.2020 - 07.2023

BA - Accounting & Finance

Southern New Hampshire University

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Quodoesha Allgood