Quonete McGee
Jackson,MS
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
8
8
years of professional experience
Work History
PCA
Cornerstone Health Care
Jackson, MS
05.2024 - Current
- Assisted patients with daily living activities and personal hygiene tasks.
- Maintained cleanliness and organization of patient living spaces and equipment.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Accompanied clients to doctor's appointments and outings.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Transported clients from one location to another in an efficient manner.
CNA
Best Care 4 You Home Care
Jackson, MS
09.2023 - 05.2024
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
Customer Service Representative
Ryder Logistics
Jackson, MS
01.2019 - 08.2023
- Assisted customers with inquiries about services and shipping options.
- Managed order processing and ensured timely fulfillment of customer requests.
- Collaborated with logistics team to resolve shipment discrepancies efficiently.
- Maintained accurate records of customer interactions and feedback in systems.
- Addressed complaints and resolved issues to improve the customer experience.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
GED -
Corner Stone Christian School
Atlanta, GA02-2013
Skills
- Personal care
- Medication management
- Hygiene assistance
- Patient transportation
- Activity facilitation
- Care documentation
- Order processing
- Customer relationship management
- Attention to detail
- Time management
- Effective communication
- Problem solving
- Active listening
- Problem-solving
Timeline
PCA
Cornerstone Health Care
05.2024 - Current
CNA
Best Care 4 You Home Care
09.2023 - 05.2024
Customer Service Representative
Ryder Logistics
01.2019 - 08.2023
GED -
Corner Stone Christian School