Quorteshia Lashun Fleetwood
Atlanta,GA
Summary
Dedicated healthcare professional with a proven track record at Prolab, American Health Associates, Emory University Hospital & Shift-key excelling in patient care and vital signs monitoring. Demonstrated compassion and teamwork, significantly enhancing patient recovery experiences. Skilled in HIPAA compliance and quality assurance, ensuring high standards of care and safety.
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
19
19
years of professional experience
Work History
Travel Certified Nursing Assistant
Shiftkey
02.2023 - Current
- Maintained accurate documentation of patient information and vital signs, supporting seamless communication among healthcare providers.
- Contributed to the reduction of hospital readmissions by closely following care plans and promptly addressing any changes in patients'' conditions.
- Managed challenging behaviors displayed by patients with mental health issues or dementia, maintaining a safe environment for all involved parties.
- Maintained the cleanliness of assigned patient rooms, upholding high standards of hygiene and contributing to a comfortable healing environment.
- Educated family members on patients'' conditions, treatments, and self-care techniques, fostering a supportive environment for recovery.
Phlebotomy Coordinator
Emory University Hospital
10.2018 - Current
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Managed daily operations of phlebotomy department, ensuring smooth workflow and timely completion of tasks.
- Maintained open lines of communication with staff members, addressing concerns and providing guidance as needed to foster a positive work environment.
Certified Nursing Assistant
American Health Associates Inc.
11.2013 - 10.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Phlebotomy Technician
Prolab
06.2006 - 05.2013
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
Education
Associate of Science - General Studies
University of Mobile
Eight Mile, AL05-2019
High School Diploma -
Franklin Virtual High School
Miramar, FL05-2006
Skills
- Patient care
- Vital signs monitoring
- Reliability and punctuality
- Compassion and empathy
- Reliable team player
- HIPAA compliance
- Compassionate
- Medical terminology
- Quality assurance
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Languages
English
Full Professional
Timeline
Travel Certified Nursing Assistant
Shiftkey
02.2023 - Current
Phlebotomy Coordinator
Emory University Hospital
10.2018 - Current
Certified Nursing Assistant
American Health Associates Inc.
11.2013 - 10.2018
Certified Phlebotomy Technician
Prolab
06.2006 - 05.2013
Associate of Science - General Studies
University of Mobile
High School Diploma -
Franklin Virtual High School
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