Qusai Alnassar

1. Passenger Transportation:

• Safely transport passengers to their destinations while following the most efficient and legal routes.
• Assist passengers with entering and exiting the vehicle and handling luggage it necessary.

2. Customer Service:

• Provide a positive and professional experience by maintaining a friendly and respectful demeanor.
• Communicate with passengers as needed to confirm pickup and drop-off details.
• Address passenger concerns or complaints promptly and courteously.

3. Vehicle Maintenance and Safety:

• Keep the vehicle clean, presentable, and well-maintained at all times.
• Perform regular vehicle checks to ensure safety and functionality (e.g., brakes, lights, tires).
• Ensure all necessary documentation (e.g., registration, insurance) is current and accessible.

4. Use of Technology:

• Utilize the Uber/Lyft driver app to accept rides, navigate routes, and manage trips effectively.
• Monitor and respond to trip requests in a timely manner.

5. Compliance with Regulations:

• Adhere to all traffic laws, parking regulations, and safety guidelines.
• Follow Uber/Lyft policies regarding passenger safety, cancellations, and rider interactions.
• Maintain a valid driver's license and any required local pormits for rideshare driving.

The E-Commerce Sales Specialist is responsible for driving online sales through various digital platforms, optimizing product listings, and ensuring an excellent customer shopping experience. The role focuses on maximizing revenue, analyzing sales trends, and maintaining a strong online presence for the brand.

1. Online Sales Management:

• Manage and monitor sales across e-commerce platforms (e.g., Amazon, eBay, Shopify, or company-owned website).
• Optimize product listings, including descriptions, images, and pricing, to increase visibility and sales.
• Handle promotions, discounts, and sales campaigns to drive revenue growth.

2. Customer Experience:

• Provide exceptional online customer service by promptly responding to inquiries and resolving issues.
• Monitor customer reviews and feedback to enhance product quality and service.
• Ensure a seamless shopping experience from browsing to post-purchase.

3. Sales Analytics and Reporting:

• Analyze sales performance and identify trends to make data-driven decisions.
• Monitor key performance indicators (KPis) such as conversion rates, sales volume, and customer retention.
• Generate regular reports to share insights with the management team.

4. Digital Marketing Support:

• Collaborate with the marketing team to implement digital strategies, including SEO, PPC, email marketing, and social media campaigns.
• Utilize analytics tools like Google Analytics to track website traffic and optimize sales funnels.
• Assist in creating and managing advertising campaigns on platforms like
  Google Ads or Facebook Ads.

5. Inventory and Order Management:

• Oversee inventory levels to prevent stockouts or overstock situations.
• Coordinate with the warehouse team or suppliers to ensure timely order fulfillment.
• Use inventory management software to track product availability and performance.

6. Market Research and Competitor
Analysis:

• Stay updated on market trends, emerging products, and competitors' strategies.
• Identity opportunities for new product offerings or improvements to existing
  ones.

7. Process Optimization:

• Identify areas for improvement in e-commerce workflows and customer interactions.
• Implement automation tools and software to enhance efficiency and scalability.

The Sales and Ticketing Agent is responsible for assisting customers with their travel needs by offering expert advice, booking tickets, and providing personalized travel options. The role requires a strong focus on customer service, sales, and finding the best possible travel solutions for customers at competitive prices.

1. Customer Engagement:

Greet customers in person, over the phone, or online, and understand their travel needs and preferences.
Provide detailed information on travel packages, destinations, and itineraries.
Assist in resolving customer inquiries and concerns promptly

2. Sales and Booking:

• Promote and sell travel packages, airline tickets, hotel accommodations, car rentals, and other travel-related services.
• Book tickets for customers using reservation systems (e.g., Amadeus, Sabre, Galileo).
• Upsell and cross-sell travel products and services to maximize revenue.

3. Price Optimization:
Research and find the most competitive prices for flights, accommodations, and other travel services.
Negotiate with vendors and suppliers to secure the best deals for customers.

4. Trip Planning and Customization:
Assist customers in planning and creating personalized travel itineraries.
Recommend travel options that align with customer budgets, preferences, and schedules.

5. Documentation and Compliance:
Ensure all necessary travel documentation (e.g., tickets, visas, passports) is complete and accurate.
Stay updated on travel regulations, restrictions, and visa requirements for various destinations.