Quyen Gonzalez
Oviedo,FL
Summary
Skilled individual with passion for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Smart candidate develops strategies to help students bolster academic performance.
Overview
24
24
years of professional experience
Work History
Mathematics Tutor
Bright Apple Tutoring
07.2013 - Current
- Supported students with helpful study habits and exam strategies.
- Designed age-appropriate math activities to help student progress.
- Created lesson plans to increase student test scores.
- Developed student confidence through positive reinforcement strategies.
- Met with parents to discuss student progress and address concerns.
Server Trainer/Cashier
Friendly’s Restaurant
09.2003 - 07.2012
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Prep and cook produce and meat products to assure quality items and customer satisfaction
- Serve meals to guests at table with excellent customer service
Personal Care Assistant
Pennsylvania Asian Senior Services
03.2008 - 10.2011
- Built strong relationships with clients to deliver emotional support and companionship.
- Assist in household cleaning and provide transportation to physical and occupational therapy
- Monitored and assisted residents through individual service plans.
- Provide assistance and encouragement during physical and occupational therapy sessions
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provide instruction in English as a second language to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Member and Mathematics Tutor
Anderson Math Club
08.2004 - 12.2007
- Provide bi-weekly tutoring services to university students in both rudimentary and intermediate mathematics
- Subject materials included basic arithmetic, intermediate algebra, calculus concepts, trigonometry, geometry, linear algebra, introductory statistics
- Attend seminars and discussions covering various advanced mathematics topics
Cashier/Sales Associate
Walmart
05.2001 - 09.2003
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
M.S. - Educational Technology
DeVry University
10.2011
A.A. - Liberal Arts
Community College of Philadelphia
Philadelphia, PA05.2008
B.A. - Mathematics, Finance Minor
West Chester University
West Chester, PA12.2007
Skills
- Group and individual coaching
- Strong analytical skills
- Multitasking and organization
- Conflict resolution
- Care plan implementation
- Compassionate patient care
Timeline
Mathematics Tutor
Bright Apple Tutoring
07.2013 - Current
Personal Care Assistant
Pennsylvania Asian Senior Services
03.2008 - 10.2011
Member and Mathematics Tutor
Anderson Math Club
08.2004 - 12.2007
Server Trainer/Cashier
Friendly’s Restaurant
09.2003 - 07.2012
Cashier/Sales Associate
Walmart
05.2001 - 09.2003
M.S. - Educational Technology
DeVry University
A.A. - Liberal Arts
Community College of Philadelphia
B.A. - Mathematics, Finance Minor
West Chester University
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