Quyen Phan
To Obtain A Mid-level Position In Retail Or Customer Service.
BRENTWOOD,CA
Summary
Dependable retail sales associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Retail Sales Associate
H&M Hennes & Mauritz
09.2018 - 04.2020
- Built customer loyalty and retention.
- Fold, hang, and display merchandise to maximize selling opportunities.
- Stock and replenish merchandise on the sales floor.
- Process customer purchases and returns in the register.
- Maintained a clean and organized store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Tutor
Kumon Math & Reading Centre
06.2018 - 11.2018
- Motivated students with feedback and positive reinforcement.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Monitored student progress and provided feedback and support.
- Met with parents to discuss student progress and address concerns.
Education
No Degree - Real Estate
De Anza College
Cupertino, CA 05.2001 -
High School Diploma -
Santa Teresa High School
San Jose, CA 05.2001 -
Skills
Teamwork and collaboration
Merchandise display
Store closing
Timeline
Retail Sales Associate
H&M Hennes & Mauritz
09.2018 - 04.2020
Tutor
Kumon Math & Reading Centre
06.2018 - 11.2018
No Degree - Real Estate
De Anza College
05.2001 -
High School Diploma -
Santa Teresa High School
05.2001 -