Beverages
Quynh Dam
Customer Service
Anaheim,CA
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
Certification
2
2
Languages
Work History
Waitress & Cashier
Le's Kitchen Catering
Anaheim, CA
04.2022 - 07.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Used cash registers and credit card machines to cash out customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
No Degree -
Bolsa Grande High School
Garden Grove, CA 05.2001 -
Skills
Beverage preparation
Menu memorization
Cash handling
Food spoilage prevention
Menu presentation
Bill computation
Accurate money handling
To-go order preparation
Food station setup
Food preparation and safety
Ordering procedures
Order delivery practices
Food running
Certification
Food Handlers
Interests
Reading
Gym
Timeline
Food Handlers
05-2022
Waitress & Cashier
Le's Kitchen Catering
04.2022 - 07.2022
No Degree -
Bolsa Grande High School
05.2001 -