QUYNH DO
Allen,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Sales Manager
Hiep Thanh Generating Manufacturing Company
11.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Communicated product quality and market comparisons by creating sales presentations.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Small Business Owner
Hiep Phong Trading & Engineering Co., Ltd
08.2000 - 11.2015
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Human Resources Personnel Assistant
Mitsubishi Motors Company
01.1995 - 03.2001
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Participated in recruitment and selection process for new hires.
- Monitored and analyzed employee satisfaction survey results.
- Converted employee status from temporary to permanent.
Education
Certification - Education Administration
Administration Institute
Hochiminh City, Vietnam06.1995
Bachelor of Science - Environment Engineering
Nha Trang University
Hochiminh City, Vietnam05.1993
Skills
- Sales Territory Growth
- New Business Generation
- Sales Quota Management
- Persuasive Selling
- Promotional Sales Events
- Persuasive Negotiations
- Sales Process Engineering
- Customer Order Management
- Direct Sales
Timeline
Sales Manager
Hiep Thanh Generating Manufacturing Company
11.2015 - Current
Small Business Owner
Hiep Phong Trading & Engineering Co., Ltd
08.2000 - 11.2015
Human Resources Personnel Assistant
Mitsubishi Motors Company
01.1995 - 03.2001
Certification - Education Administration
Administration Institute
Bachelor of Science - Environment Engineering
Nha Trang University
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