Quynh Nguyen
Houston,TX
Summary
Detail-oriented Administrative and Payroll Specialist with experience in corporate and healthcare settings. Skilled in payroll processing, QuickBooks, data entry and scheduling, with a strong background in client relations and customer service. Adept at maintaining accurate records and improving efficiency through streamlined administrative support.
Overview
10
10
years of professional experience
Work History
Payroll Clerk
Supreme Industries LLC
06.2025 - Current
- Ensured compliance with federal and state tax regulations through meticulous record-keeping.
- Collaborated with HR to streamline onboarding documentation for new hires' payroll setup.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Office Administrator
Axelrad Clinic
01.2024 - 04.2025
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
- Entered procedure codes and diagnosis codes into medical billing software.
Receptionist
Peachy Chic Cosmetics LLC
01.2023 - 01.2024
- Followed scheduling guidelines to maximize efficiency when booking appointments.
- Managed front desk operations, ensuring smooth visitor flow and prompt service.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Followed up with regular clients to ensure customer satisfaction and prebooked their next visit.
Loss Prevention Officer
Ross Dress For Less
04.2022 - 08.2022
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary. Calmly and efficiently addressed emergency situations.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Museum Tour Guide
Seismique
10.2021 - 04.2022
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors. Guided groups of up to 15 people on tours of Seismique.
- Scheduled tours and booked tickets for guests.
- Trained new guides on policies and procedures related to conducting successful tours.
Assistant Manager
Unlimited Auto Care
08.2020 - 09.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped oversee the daily operations of the store, managing staff and inventory.
Receptionist
Aurea Salon and Spa
02.2020 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Front Desk Administrator
JB Tire Shop
03.2019 - 02.2020
- Acted as first point of contact and set appointments for prospective clients.
- Collected payments from clients and updated account balances.
- Proficiently operated office equipment such as computers, printers, copiers, scanners and fax machines.
- Performed data entry into various computer systems accurately and efficiently.
Crew Member
Mod Pizza
11.2018 - 02.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Placed orders into POS systems and handled cash and credit transactions.
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
Bakery Clerk
HEB
12.2017 - 06.2018
- Performed daily opening and closing duties, such as cleaning the bakery area, organizing shelves and stocking items.
- Answered questions about food ingredients, cake designs, and special orders to help customers with preferences.
- Checked product sell-by dates for freshness, rotating out old products.
Office Administrator
Jd Item TX Inc.
01.2016 - 05.2017
- Coordinated international shipments, ensuring compliance with customs regulations and documentation requirements.
- Developed and maintained relationships with freight forwarders and suppliers to optimize logistics processes.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Education
GED -
Lonestar Community College
Houston, TX01.2016
Skills
- Negotiation Techniques
- Administrative Support
- Data Entry
- Customer/Client relations
- Customer service
- Quickbooks
- HIPAA regulations
- Insurance verification
- Payroll processing
LANGUAGES
Vietnamese - Conversational
Timeline
Payroll Clerk
Supreme Industries LLC
06.2025 - Current
Office Administrator
Axelrad Clinic
01.2024 - 04.2025
Receptionist
Peachy Chic Cosmetics LLC
01.2023 - 01.2024
Loss Prevention Officer
Ross Dress For Less
04.2022 - 08.2022
Museum Tour Guide
Seismique
10.2021 - 04.2022
Assistant Manager
Unlimited Auto Care
08.2020 - 09.2021
Receptionist
Aurea Salon and Spa
02.2020 - 07.2020
Front Desk Administrator
JB Tire Shop
03.2019 - 02.2020
Crew Member
Mod Pizza
11.2018 - 02.2019
Bakery Clerk
HEB
12.2017 - 06.2018
Office Administrator
Jd Item TX Inc.
01.2016 - 05.2017
GED -
Lonestar Community College
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