Quynh Pham
El Monte
Summary
Dedicated Kinesiology major skilled in delivering exceptional patient care and customer service. Proficient in obtaining vital signs, educating patients on care, and thriving in fast-paced clinical settings. Bilingual in English and Vietnamese, enhancing communication and service delivery in diverse environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
05.2024 - Current
- Delivered excellent customer service by greeting guests, taking orders, and ensuring accuracy while managing multiple tasks during peak hours.
- Trained in various positions including front counter, drive through, bagging, dining area, order taking, and making specialty drinks, enhancing overall team flexibility.
- Provided excellent customer service in a fast-paced restaurant environment.
- Prepared and assembled menu items according to company standards.
- Maintained cleanliness and organization in dining and kitchen areas.
Chiropractic Assistant
Head Neck and Back Pain Clinic
01.2024 - 05.2024
- Greeted patients warmly, took vital signs, answered inquiries, resolved issues, scheduled appointments, and documented information to enhance patient experience.
- Checked in patients while educating them on chiropractic care, setting them on therapeutic machines, and maintaining a clean environment to support a positive clinic atmosphere.
- Managed patient scheduling and confirmed appointments for optimal clinic flow.
Education
Bachelor of Science - Kinesiology Major, Minior in Psychology
California State Polytechnic University
Pomona05-2026
Skills
- Effective communication
- Capillary Puncture
- Obtaining and recording vital signs
- Customer service
- Patient care
- Bilingual in English and Vietnamese
- Vital signs monitoring
- Teamwork
- Continuous learning
Certification
- Basic Life Support, American Heart Association
- Certified Phlebotomy Technician, National Healthcare Association
- Certified Phlebotomy Technician I (CPT-I)
Activities and Volunteer Experience
- Educational Opportunity Program (EOP)
- Pre Physical Therapy and Occupational Therapy Club
- Global Medical Brigade
- Ridgerunners Ski and Snowboarding Club
- Volunteer, Pomona Valley Hospital Medical Center (PVHMC)- September 2025 - Present
- Volunteer Trip, Panama - May 21-29, 2025
Timeline
Team Member
Chick-fil-A
05.2024 - Current
Chiropractic Assistant
Head Neck and Back Pain Clinic
01.2024 - 05.2024
Bachelor of Science - Kinesiology Major, Minior in Psychology
California State Polytechnic University