Quynh Huong Lam
Fridley,MN
Summary
Energetic Psychology student at NHCC with a strong background in customer service, sales, and community volunteering. Proven ability to handle fast-paced environments, manage cash transactions accurately, and provide excellent service in diverse settings. Bilingual in English and Vietnamese, committed to contributing positively to the team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project Member
La Xanh Volunteer Project
Cần Thơ, VietNam
07.2024 - Current
- Collaborated with team members to deliver community service projects.
- Coordinated logistics for events, ensuring smooth operation and participant satisfaction.
- Assisted in organizing volunteer events and activities for local outreach.
- Developed promotional materials to raise awareness about volunteer initiatives.
- Assisted in planning and executing volunteer training sessions.
- Developed project plans and schedules to ensure completion of tasks on time.
Sales Associate
Won Tea
Cần Thơ, VietNam
07.2025 - 11.2025
- Guided customers in product selection and tailored recommendations to meet their needs.
- Welcomed guests warmly to create an inviting shopping atmosphere.
- Processed customer transactions using point-of-sale system.
- Organized and maintained sales floor displays to ensure a visually appealing environment.
Sales Associate
Flower Shop
Cần Thơ, VietNam
05.2025 - 11.2025
- Assisted customers in selecting flowers and creating beautiful arrangements for various occasions.
- Maintained the freshness and quality of flowers by daily watering, trimming, and proper storage.
- Assisted residents with daily living activities and personal care needs.
- Managed inventory and organized shop displays to attract customers.
Food Service Worker
Grill and Hot Pot
Cần Thơ, VietNam
01.2024 - 05.2024
- Prepared and served a variety of dishes in a fast-paced environment.
- Assisted customers with menu selections and dietary preferences.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
Education
Associate of Arts - Psychology
North Hennepin Community College
Brooklyn Park, MN 01.2026 - 04.2026
Skills
- Project management
- Community outreach
- Event coordination
- Customer service
- Communication skills
- Team collaboration
- Fast typing speed
- Strong Mental Math Skills
- Time management
- Multitasking and organization
Languages
Vietnamese
Native/ Bilingual
English
Professional
Certification
• Certification Name: National Volunteer Recognition Award
• Issuing Organization: Vietnam National Volunteer Center (VVC)
• Issue Date: December 2024
• Description: Recognized as an active volunteer for community contributions through the "La Xanh" project.
Accomplishments
- Award Name: Community Service & Youth Leadership Excellence.
- Issuing Organization: Ho Chi Minh Communist Youth Union & "La Xanh" Charity Organization.
- Description: * Recipient of multiple commendations for outstanding contributions to local social welfare programs (2024-2025).
- Dedicated 22 sessions to the "Change Books for Trees" project, promoting environmental sustainability.
- Successfully coordinated logistics and media for "Tet ve ap" and "Mid-Autumn Festival" events supporting hundreds of underprivileged children.
Timeline
Associate of Arts - Psychology
North Hennepin Community College
01.2026 - 04.2026
Sales Associate
Won Tea
07.2025 - 11.2025
Sales Associate
Flower Shop
05.2025 - 11.2025
Project Member
La Xanh Volunteer Project
07.2024 - Current
Food Service Worker
Grill and Hot Pot
01.2024 - 05.2024