QWANESHA NIXON
Conway,SC
Summary
A Certified Medical Office Specialist with three years of healthcare experience. Expertise in remaining calm in stressful situations, with a very friendly personality. Trained in partnering with medical staff to manage day-to-day office operations, and a desire to give patients the best medical experience they ever had. Approachable Hospice Aide dedicated to offering compassionate and sensitive companionship to patients and families. Experienced in leveraging tact, discretion and professionalism when addressing end-of-life situations. Offering exemplary organizational, time management, and communication skills. Compassionate Hospice Aide demonstrating exemplary skills in taking care of patients, moving individuals into comfortable positions and ensuring quality care. Meticulous professional knowledgeable in administering medication, preparing special meals and checking vitals. Ready to apply 10-year background to continue providing palliative care to wide range of patients. Energetic individual remaining poised and composed in all types of stressful situations. Smart and dedicated Hospice Aide handling multiple tasks independently while assisting patients. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hospice Aide
Heartland Hospice
01.2023 - 08.2024
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
- Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Comforted family members, offered attentive listening and high level of emotional support.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
- Assisted in the management of end-of-life symptoms through the implementation of non-pharmacological interventions such as massage, guided imagery, or relaxation exercises.
- Ensured continuity of care by accurately documenting patient progress, observations, interventions, and outcomes in medical records.
- Continuously pursued professional development opportunities to maintain current knowledge of trends and best practices within the field of palliative care nursing.
- Improved team communication with detailed handoff reports, ensuring continuity of care across shifts.
Certified Nursing Assistant
Compass Rehabilitation Services
06.2021 - 12.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Traveling Certified Nursing Assistant
Nursing Assistant Network Association
03.2021 - 06.2021
- Collaborated with fellow CNAs to develop efficient care routines that maximized productivity while maintaining a high standard of care in each facility visited during travels.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered high-quality care under pressure in fast-paced environments such as emergency departments or intensive care units during travel assignments.
- Assisted nursing staff by performing routine tasks such as taking vital signs, administering medication, and updating medical records for increased efficiency.
- Developed strong rapport with patients and families through clear communication, empathy, and respect for privacy boundaries.
- Improved patient satisfaction by providing compassionate, individualized care and maintaining open communication with patients and their families.
Traveling Certified Nursing Assistant
Therapia Staffing
06.2020 - 03.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortably.
- Prevented bedsores and other complications by regularly repositioning patients and maintaining proper hygiene practices.
- Collaborated with fellow CNAs to develop efficient care routines that maximized productivity while maintaining a high standard of care in each facility visited during travels.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care.
Certified Nursing Assistant
Agape Hospice Care
03.2018 - 06.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant
Grand Strand Regional Hospital
05.2017 - 03.2018
- Utilized electronic health records to perform job duties
- Prepared and assisted with patient charts
- Collaborated with nursing staff and other team members to ensure excellent patient care
- Accurately documented nutritional and liquid intake of each patient to support patient's treatment plan
- Assisted with daily living needs such as dressing, eating, personal care, and ambulation
- Checked patient vitals and informed appropriate staff of any abnormal findings
- Ensured supplies were always stocked and each patient had all their necessities
- Adhered to all institutional and state safety guidelines
Certified Nursing Assistant
Conway Manor
06.2015 - 03.2017
- Provided nursing assistance in a 190-bed, long term care facility
- Constantly aimed to improve residents' quality of life
- Gave emotional support to both patients and family members
- Maintained a clean and satisfactory environment for patients
- Assisted patients with activities of daily living that included eating, dressing, and personal hygiene
- Observed, documented, and monitored patient vitals and reported changes to appropriate staff
- Encouraged patients, and transported them to physical therapy and recreational activities
Education
Medical Assistant - Medical Assistant
Miller-Motte College
Conway07.2024
Medical Administrative Assistant -
Professional Medical Training Center
Conway, SC01.2018
CPR/BLS -
American Red Cross
Conway, SC01.2018
Nursing Assistant -
Academy of Technology and Academics
Conway, SC01.2015
Skills
- HIPAA Compliant
- Knowledge of Medical Records and Filing Systems
- Excellent Time Management
- Strong Verbal/Written Communications
- Team Player
- Exceptional Phone Etiquette
- Medical Terminology
- Appointment Scheduling
- Proficient in All Microsoft Office Programs
- Bathing Assistance
- Vital signs monitoring
- Grooming assistance
- Dressing assistance
- Compassionate Care
- Heavy Lifting
- Written and verbal communication
- Symptom control
- Catheter Care
- Relationship Building
- Personal Hygiene Assistance
- Emotional Support
- End of life care
- Feeding Assistance
- Ethical behavior
- Confidentiality adherence
- Family Support
- Transfer Techniques
- Colostomy Care
- Mobility Assistance
- Self-Care Practices
- Palliative Care
- Pressure Ulcer Prevention
- Tracheostomy Care
- Cultural Sensitivity
- Continuing education
- Recordkeeping
- Medical Equipment Operation
- Diabetic Care
- Infectious disease protocols
- Bed transfers
- Bed positioning
- Skin integrity maintenance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Patient Care
- Vital signs
- Basic Life Support
- Reliability
- Excellent Communication
- Direct Patient Care
- Empathy and Compassionate Care
- CPR Certification
- Organizational Skills
- Team Collaboration
- HIPAA Compliance
- Recording vital signs
- CNA Certification
- Patient-focused care
- Collecting vital signs
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Activities of Daily Living ADL Support
- Decision-Making
- Calm Under Stress
- Certified in CPR/AED
- Supporting personal needs
- Clinical Documentation
- Patient Care Quality
- Wound Care
- Patient Observation
- Patient relationship building
- Patient Assessments
- Electronic Charting
- Client documentation
- Meal Preparation
- Team building
- Family Communication
- Documenting behaviors
Certification
- CNA - Certified Nursing Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Hospice Aide
Heartland Hospice
01.2023 - 08.2024
Certified Nursing Assistant
Compass Rehabilitation Services
06.2021 - 12.2022
Traveling Certified Nursing Assistant
Nursing Assistant Network Association
03.2021 - 06.2021
Traveling Certified Nursing Assistant
Therapia Staffing
06.2020 - 03.2021
Certified Nursing Assistant
Agape Hospice Care
03.2018 - 06.2020
Certified Nursing Assistant
Grand Strand Regional Hospital
05.2017 - 03.2018
Certified Nursing Assistant
Conway Manor
06.2015 - 03.2017
Medical Assistant - Medical Assistant
Miller-Motte College
Medical Administrative Assistant -
Professional Medical Training Center
CPR/BLS -
American Red Cross
Nursing Assistant -
Academy of Technology and Academics
- CNA - Certified Nursing Assistant
- CCMA - Certified Clinical Medical Assistant
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