Qwasheba Themes
Rocky Mount,NC
Summary
I am Ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness. I consistently deliver results that surpass project milestones and compliance standards.
Overview
14
14
years of professional experience
Work History
Pharmaceutical Manufacturing Operator
Pfizer (Manpower)
03.2023 - Current
- Implemented policies and standard operating procedures for continuous improvement.
- Packed and inspect trays of medication, before shipment.
- Followed SOP's and GMP's
- Perform machine set-up, repairs, adjustments, changeovers, emergency repair/replacement, and preventative maintenance on production equipment per the applicable procedures.
- Performs necessary machine set-up, repairs, adjustments, changeovers and preventative maintenance on production equipment.
Production Operator
ABB Power T&D
01.2022 - 03.2023
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Verified part numbers and placed parts in appropriate shipping containers.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Correctional Officer
NCDPS- Caledonia Correctional Institution
06.2019 - 05.2021
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Forklift Operator
QVC Distribution Center
07.2014 - 01.2019
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely in congested and confined areas using skill and technique.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Customer Service Representative
Alorica
02.2011 - 03.2014
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
- Assist customers with ordering medications, and answered insurance related questions.
- Investigated and resolved accounting, service and delivery concerns.
Education
High School Diploma -
Southeast Halifax High School
Halifax06.2010
Skills
- Hazardous Materials Handling
- Truck loading and unloading
- Product Inspection
- Data Integrity
- Equipment operations
Timeline
Pharmaceutical Manufacturing Operator
Pfizer (Manpower)
03.2023 - Current
Production Operator
ABB Power T&D
01.2022 - 03.2023
Correctional Officer
NCDPS- Caledonia Correctional Institution
06.2019 - 05.2021
Forklift Operator
QVC Distribution Center
07.2014 - 01.2019
Customer Service Representative
Alorica
02.2011 - 03.2014
High School Diploma -
Southeast Halifax High School
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