Qweshawna Harris
Securitas Security Services USA
San Antonio,TX
12
years of professional experience
Assisted in daily operations to support customer service and quality assurance functions.,Contributed to process optimization in dynamic environments.,Facilitated adherence to compliance standards through teamwork and attention to detail.
Work History
Security Administration Officer
3 Years 8 Months- Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.
- Assists with scheduling, site equipment inspections, and audit compliance at the datacenter and potentially sister sites as needed.
- Monitored and patrolled assigned areas to ensure safety and security compliance.
- Trained new officers on protocols, enhancing team readiness and performance.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Enhanced data center security by implementing strict access control measures and monitoring systems.
Product Quality Specialist
2 Years 7 Months- Conducted thorough inspections of product quality to ensure compliance with industry standards, identifying potential risks and implementing corrective actions to mitigate them.
- Analyzed quality metrics and generated reports to track performance trends, utilizing data-driven insights to recommend process improvements that enhanced product reliability and customer satisfaction.
- Monitored production processes to identify defects, reducing waste and associated costs, demonstrating a commitment to financial efficiency and cost-effectiveness.
Assistant Manager
3 Years 8 Months- Managed daily financial operations, including cash handling and reconciliations, ensuring accurate financial reporting and adherence to budgetary guidelines.
- Addressed customer inquiries and complaints, managing potential risks to brand reputation and ensuring repeat business.
- Led a team of employees, providing training on operational efficiencies and customer service, which fostered a high-performance culture and improved overall revenue up to 5%.
Sales Associate
1 Year 9 Months- Provided exceptional service by understanding customer needs, which helped build loyalty and repeat business.
- Collaborated with team members to drive sales initiatives and trained new staff on operational procedures, fostering a productive work environment that aligns with financial goals.
- Accurately processed transactions and managed cash registers, ensuring adherence to financial protocols and minimizing discrepancies.
Education
High School Diploma
Skills
Training & Development
Project Management
MS Office
Quality Assurance
Access control management
Biometric security systems
Security training programs
Video surveillance management
Timeline
Security Administration Officer
Securitas Security Services USA
12.2022 - CurrentRead More
Product Quality Specialist
Ikea
01.2019 - 08.2021Read More
Assistant Manager
Pizza Hut
05.2017 - 01.2021Read More
Sales Associate
Express
01.2015 - 10.2016Read More
Lithonia High School
High School Diploma
Read More