Qyleshia Woodard
Garland ,Tx
Summary
Directed sales and administration of all banking services, including deposits, loans, investments and trusts to businesses and individuals within assigned region. Worked with customers to develop investment and financial plans.
Overview
11
11
years of professional experience
Work History
Teacher
Kipp Texas Public Schools
07.2023 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
PreK Special Education Teacher
Desoto County Schools
08.2021 - 05.2023
- Plan lessons that meet diversity of students' backgrounds, cultures, skills, learning levels, language proficiencies, interests, and special needs
- Maintain Crisis Prevention Intervention (CPI) certification and implement those skills with fidelity and maintain Behavior Modification Plans (BMPs) and Behavior Intervention Plans (BIPs)
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
- Modified general education curriculum for special-needs students using various instructional techniques and technologies
Consumer Loan Specialist
Once Main Financial
08.2021 - 04.2022
- Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
- Completed loan contracts by explaining provisions to applicant, obtaining signatures and notarizations and collecting fees.
- Compiled documentation necessary to successfully fund over 60 loans per month.
- Educated customers on terms and conditions of loans to provide clear understanding.
- Evaluated loan applications to confirm financial status and credit worthiness.
Carrier
United States Postal Service
05.2017 - 08.2021
- Identify each mail destination and place in designated cases for delivery purposes
- Secure mail and packages into rubber band assortments for better organization and tracking of items
- Confirm each address with mail assigned and carefully place into each box for recipient
- Retrieve outgoing items placed in mailbox and ensure delivery is made to appropriate case upon return to office
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services
Assistant Manager
First Heritage Credit
12.2015 - 05.2017
- Review credit applications by placing outbound calls to verify all information is updated and accurate
- Assist with marketing via social media platforms and word of mouth to promote business production
- Contact customers who filed bankruptcy and initiate court dates; obtain bankruptcy case number, who it was filed to, and appear in court
- Communicated with billing department on discrepancies and bankruptcy cases
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Tower Loan
01.2013 - 12.2015
- Perform collections by contacting individuals who have past due payments on their account
- Provide great customer service while abiding by all policies and procedures
- Assist with scheduling of employees and the onboarding process involving paperwork and background checks
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Bachelor's - Early Childhood Education
Delta State University
12.2013
Skills
- Financial Services
- Interviewing, Termination
- Attention to Detail
- Microsoft Office 365
- Customer Service
- Loan Processing
- Banking
- Cash handling (Payment Collections)
- Program Operations
- Leadership, Termination
- Employee Performance Evaluations
- Organizational skills
Timeline
Teacher
Kipp Texas Public Schools
07.2023 - Current
PreK Special Education Teacher
Desoto County Schools
08.2021 - 05.2023
Consumer Loan Specialist
Once Main Financial
08.2021 - 04.2022
Carrier
United States Postal Service
05.2017 - 08.2021
Assistant Manager
First Heritage Credit
12.2015 - 05.2017
Assistant Manager
Tower Loan
01.2013 - 12.2015
Bachelor's - Early Childhood Education
Delta State University
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