Summary
Overview
Work History
Education
Skills
Timeline
Generic

Qyntina Stoner

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

14
14
years of professional experience

Work History

Personal Shopper

Walmart
09.2021 - 09.2023
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Loaded and unloaded orders at customer's homes or locations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Scheduled appointments efficiently, maximizing time management skills to accommodate multiple clients per day without compromising service quality.

Barista

Don's Drive Thru
05.2019 - 07.2020
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed strict recipes and drink measurements to minimize product used.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier

Meche's Meat Market
04.2018 - 05.2019
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases and locate items.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.

Assistant Manager

Hibbetts Sports
06.2016 - 12.2017
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Direct Service Worker

Good Hands Home Care
06.2009 - 08.2011
  • Recorded status and duties completed in logbooks for management.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Educated community members about disability awareness through presentations at local schools, organizations, or public events when applicable.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Provided transportation to medical appointments, social events, and other outings, ensuring timely arrival for each engagement.
  • Documented client progress through detailed record-keeping and consistent communication with supervisors and team members.
  • Maintained a clean and comfortable living environment for clients by performing regular household chores and maintenance tasks.
  • Assisted with daily living activities, running errands, and household chores.
  • Developed trust with clients by consistently demonstrating empathy, patience, and professionalism in all interactions.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Administered medication as directed by physician.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Completed regular check-ins and progress report for each client.
  • Maintained clean, safe, and well-organized patient environment.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Associate of Arts - Early Childhood Education

Grand Canyon University
Phoenix, AZ

Office Medical Billing And Coding

Unitech Training Academy - Lafayette
Lafayette, LA
07.2024

Technical Diploma - Business Office Technology-Medical Office

SLCC T.H. Harris Campus
Opelousas, LA
12.2012

High School Diploma -

Opelousas High School
Opelousas, LA
05.2009

Skills

  • Processing payments
  • Stock management
  • Food safety and sanitation
  • Lift up to 50 pounds
  • Online Order Processing
  • Heavy Lifting
  • Online ordering familiarity
  • Attention to Detail
  • Customer Service
  • Prioritizing Orders
  • Verifying Order Accuracy
  • Time Management
  • Nutrition Support
  • Household Cleaning
  • Medication Administration
  • Personal Hygiene Assistance
  • Errands
  • Patient Care
  • Personal Care Worker
  • Word Processing
  • Ability to Lift
  • Client documentation
  • Light Housekeeping
  • Documentation and Recordkeeping
  • Personal Care Aide
  • Transportation
  • Client Transportation
  • Medication monitoring
  • Meal Planning and Preparation
  • Activities of daily living assistance
  • Meal Preparation
  • Cooking meals
  • Business Administration
  • Documentation And Reporting
  • Staff Supervision
  • Money Handling
  • Computer Skills
  • Decision-Making
  • Teamwork and Collaboration
  • Professional and Courteous
  • Verbal Communication
  • Flexible and Adaptable

Timeline

Personal Shopper

Walmart
09.2021 - 09.2023

Barista

Don's Drive Thru
05.2019 - 07.2020

Cashier

Meche's Meat Market
04.2018 - 05.2019

Assistant Manager

Hibbetts Sports
06.2016 - 12.2017

Direct Service Worker

Good Hands Home Care
06.2009 - 08.2011

Associate of Arts - Early Childhood Education

Grand Canyon University

Office Medical Billing And Coding

Unitech Training Academy - Lafayette

Technical Diploma - Business Office Technology-Medical Office

SLCC T.H. Harris Campus

High School Diploma -

Opelousas High School

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Qyntina Stoner