Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Results Manager
DealerCMO
08.2011 - Current
Manage 25 online advertising campaigns, budgets and processes for automotive dealerships
Manage accounts and relationships while being well-organized with the ability to multi-task
Communicate effectively
Detail-oriented team player
Integral role in recommending and implementing strategies for driving results for our clients
Demonstrates ownership and accountability
Strong troubleshooting skills, with creative ability to overcome challenges and achieve resolution
An understanding of the online market with exposure to search advertising, auto websites, inventory management and implementation
Effectively use various forms of digital advertising to drive traffic and maximize a client's budget and ROI
Work closely with creative & web team on campaign initiatives, concepts & asset creation to support campaigns
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Associate Media Director (Contract/Freelance)
Community Coffee, Celebrity Cruises, Voskos Greek Yogurt, Herdez, La Victoria, Idahoan
08.2011 - 08.2022
Supervise team of media planners and interns
Develop media allocation proposals by month with expected revenue & traffic results including product focus and creative focus
Work closely with creative & web team on campaign initiatives, concepts & asset creation to support campaigns
Allocate the available digital media inventory to achieve key objectives & install calibration check points so the results are shared and reallocation can be easily accomplished
Worked with agency to develop solid frequency of reporting on results vs
Goals, share of key learnings & how to enhance future plans with learnings
Share best practices with global teams to ensure core objectives are being met and to enhance revenue production
Perform on-going competitive reviews & analyses
Helps to traffic media/work with creative team weekly to optimize performance and test various branding components along with call to actions
Digital Marketing Manager
Wheeler Interactive
10.2018 - 12.2019
Managed production schedule
Reporting for all RV and Automotive dealerships
Ensured billing procedures ran smoothly
Assisted in implementing, monitoring and troubleshooting media projects
Provided administrative support for the digital marketing department
Digital Media Manager
Definition6
04.2010 - 08.2011
Provided training and development for media planners and coordinators
Worked with traffic and account service on process and procedure
Developed and trained Sales, and Account service on display media
Detail oriented, organized, a multi-tasker and able to work well under pressure
Demonstrated a high level of competency in the areas of management, maintenance, and media expertise
Digital Media Supervisor
Starcom Worldwide
06.2007 - 03.2010
Overseeing the Media Planners were effectively negotiating media costs, positioning, and added value packages on behalf of Disney Pictures
Developed and trained Media Planners, Assistant Media Planners and interns for advancement
Evaluated and assessed media performance in order to determine the extent to which the original media objectives and strategies were accomplished
Closely supervised the implementation and execution of the media plans, which includes objectives, budgeting, scheduling and establishing benchmarks for control
Responsible for yearly upfront negotiations to secure high impact placements, and low rates
Demonstrated a high level of competency in the areas of management, maintenance, and media expertise
Day-to-day liaison between the client and the media community
Accountable for accuracy and media intelligence
Ensured the client's media plans are developed and implemented
Trained junior team members on industry best practices and company processes, contributing to overall team growth and development.
Interactive Media Planner
Moxie Interactive
02.2005 - 03.2007
Implemented and maintained media plans and optimized efforts for online media campaigns
Worked well with a team; function as a leader, and also work independently
Developed and issued RFPs, gathered and analyzed proposals, negotiated rates & positioning as required
Balanced competing priorities effectively while managing tight deadlines in a fast-paced environment.
Researched and developed media buying plans, prioritizing cost-effective content with maximum impact.
Collaborated closely with creative teams to develop compelling and cohesive multimedia content.
Presented strategic recommendations to senior management based on rigorous analysis of available data sources.
Negotiated favorable rates with media suppliers, securing the most advantageous placements for clients'' campaigns.
eCommerce Campaign Coordinator (Contract)
InterContinental Hotel Groups
08.2004 - 02.2005
Liaison between planners and hotel brands to find new ways to drive hotel bookings
Analyzed campaign data to inform decision-making, adjusting tactics as needed to achieve objectives more efficiently.
Facilitated cross-departmental collaboration to align messaging, resources, and goals across the organization.
Evaluated post-campaign performance metrics to identify areas for improvement in future initiatives.
Interactive Marketing Sales Coordinator
AOL/Time Warner
12.2003 - 08.2004
Responded to internal and external business needs by creating customizable and scalable strategic advertising solutions
Identified and developed opportunities to drive incremental revenue on an account-by-account basis through campaign analysis
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Managed accounts to retain existing relationships and grow share of business.
Prepared sales presentations for clients showing success and credibility of products.
Sales Coordinator
Premiere Radio Network
08.2000 - 12.2003
Improved team collaboration by initiating regular coordination meetings.
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Prepared sales presentations for clients showing success and credibility of products.
Compiled and analyzed data to determine approaches to improve sales and performance.
Education
Brookhaven
Farmers Branch, TX
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Goal setting
Verbal and written communication
Staff management
Timeline
Digital Marketing Manager
Wheeler Interactive
10.2018 - 12.2019
Results Manager
DealerCMO
08.2011 - Current
Associate Media Director (Contract/Freelance)
Community Coffee, Celebrity Cruises, Voskos Greek Yogurt, Herdez, La Victoria, Idahoan