+ Years of professional experience
Highly diverse senior-level professional bringing over 25 years experience in the many facets of product and software development. Successfully defined, designed, and integrated large-scale, leading-edge solutions that produced measurable results. Excited to join an organization that is future-oriented, and values performance-driven results. Inspired to share talents and innovative ideas that complement company visions and bring initiatives to life.
+ Years of professional experience
Key member of a complex software development project who performed many roles. Continually broadened abilities that fulfilled project needs, and met challenging business deliverables. Became subject-matter expert for digital assets, content, and functionality.
Project Management - Built strong relations and collaborated effectively with cross-functional teams, including contractors and developers. Provided direction, conducted demonstrations, and shared in-depth product knowledge.
Technical Product Owner - Defined requirements for customer-facing and internal applications, including precise technical specifications for intricate functionality. Worked directly with developers to incorporate into code. Verified results to assure accuracy.
CMS Manager/Lead/Content Manager - Appointed as manager/lead of the content management system after 1.5 years experience.
Digital Asset Manager – Solely responsible for managing the application’s vast collection of digital assets and layout templates, and their periodic releases.
Production/Technical Support - Managed/processed jobs that required developer intervention. Identified roadblocks, diagnosed root causes, and expedited solutions.
Enjoyed a fast-paced career in product development. Started at the onset of digital imaging, then progressed with advancing technologies in the software, photographic, and printing industries. Participated in executive-level strategic planning. Focused on generating revenue through increased sales, decreased costs, and improved efficiencies.
Developed and managed the pre-production needs of digital products. Designed, configured, set up, and managed thousands of product templates for multiple divisions and product lines following different requirements per processing lab. Defined technical product specifications and created blueprints for each product. Provided engineers with requirements. Implemented unique numbering systems and managed the master database of product codes.
Adept at mastering skills and performing multiple roles at highest quality level to satisfy demands, accomplish goals, and assure success
Product Design & Development, R&D/Engineering
Lifetouch National Schools, Eden Prairie, MN [8 years]
Product Design Engineer - Introduced strong visionary concepts of digitally produced products. Defined execution plans which replaced old technologies. Provided concept prototypes, design, research, strategic planning, project management, sales integration, production, training, and support. Established cost-effective processes which streamlined tasks, maximized productivity, improved accuracy, and increased bottom-line profits.
Operations Manager - Introduced an operations role and became a liaison between multiple departments. Identified areas that needed improvements. Collaborated with executive leaders, managers, sales force, and production leads. Facilitated interactive engagement, brainstormed issue resolution, then took pragmatic approach to define action plans. Quantified results with full return of investments.
Technical Training & Support Manager - Built dedicated support teams that provided technical assistance and product knowledge to 1000+ customers, sales representatives, and internal personnel. Compiled all training materials and conducted training sessions across US and Canada. Presented to large groups of educators which resulted in highly profitable district sales contracts.
Additional Experience
Small Business Owner, Self-Employed
Advertising, Marketing, Technical Writing, Photography, Business Management
Master-level: Photoshop / image editing. Proficient using: Adobe Creative Cloud apps, Data structures AIL DAM, Atlassian JIRA, Bloomreach CMS, Microsoft Office. Familiar with: InVision UI UX, Adobe Experience Manager AEM.