Summary
Overview
Work History
Education
Skills
Education Experience
Awards
References
Leadership Experience
Communication Skills
References
Timeline
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Ryan "Murph" Murphy

Ryan "Murph" Murphy

Madison,Tennessee

Summary

Results-driven professional specializing in team leadership and achieving organizational goals. Demonstrated success in client acquisition and improving conversion rates, contributing to substantial company growth. Proficient in research, recordkeeping, and customer relationship management, fostering an empowering environment for team members. Experienced in managing high call volumes with strong multitasking, analytical, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Client Acquisition Agent

CLG Nashville
Nashville, Tennessee
02.2025 - Current
  • Managed client relationships through effective communication and follow-up.
  • Trained new team members on client engagement techniques and best practices.
  • Implemented targeted campaigns across various channels to reach out to potential clients.
  • Managed customer inquiries, requests, and complaints in a timely manner.

Sales Associate

Beaman Toyota
Nashville, TN
10.2024 - 02.2025
  • Facilitated vehicle selection by aligning options with customer needs and preferences.
  • Conducted comprehensive vehicle demonstrations to highlight features and benefits.
  • Managed customer inquiries, ensuring prompt follow-up communication.
  • Collaborated with finance team to streamline loan and leasing processes.
  • Maintained up-to-date knowledge of inventory to provide precise vehicle information.
  • Cultivated relationships with potential buyers through strategic phone calls and emails.
  • Showcased vehicle features during showroom visits and test drives to enhance customer experience.

Event Registration Team Supervisor

Uplife by Kris Krohn
Orem, UT
09.2021 - 05.2024
  • Developed a team of 6, achieving $405,000 in ticket sales and 4,667 event attendees.
  • Organized marketing campaigns that generated $8.9 million in event revenue.
  • Created streamlined Standard Operating Procedures, resulting in 60% show rates.
  • Copywrote emails, text campaigns, and phone scripts to enhance communication effectiveness.
  • Completed CEO Bootcamp to strengthen leadership skills and business acumen.
  • Contributed as a member of Company Culture Committee to foster positive workplace environment.

Sales Associate • Internet Sales

Larry H. Miller Toyota ABQ
Albuquerque, NM
01.2018 - 03.2020
  • Sold 230 Cars
  • Managed leads and effective communication
  • Worked in team setting
  • 16 Cars Sold in 1 month
  • Analyzed data to create future successes
  • Managed daily videos to clients / social media purposes

Mixologist/Server/Caterer

Kerry's Restaurant and Catering
McCool Junction, NE
06.2016 - 12.2017
  • High levels of communication with customers and coworkers
  • Server
  • Bartender
  • Managed finances
  • Organized bar / serving stations

Education

BBA - Sports Management

York University
York, NE
05-2017

Skills

  • Sales and management
  • Leadership and team building
  • Results-driven approach
  • Effective communication
  • Adaptability and resilience
  • Customer service excellence
  • Sales strategy development
  • Problem solving skills
  • Time management expertise
  • Goal setting techniques

Education Experience

Bachelor of Science in Sports Management, York University, York, NE, Baseball Team - 3 Years, Golf Team - 2 Years, York College Business Chapter Member - Phi Beta Lambda - 3 Years, communication, problem-solving, organization

Awards

  • Hero of the Month, 02/22
  • Hero of the Month, 10/23
  • KCAC Spring Character Award Winner, 2017

References

  • Joe Jackson, 801-850-2696
  • Devan Monroy, 4801-368-8324
  • Joni Wittenbach, 385-226-9183

Leadership Experience

  • Head of Security
  • Managed event Check-In
  • Audience Communication

Communication Skills

  • Managed weekly 1 on 1's with team members
  • Daily team trainings
  • Open forms of communication
  • Proposed thought-provoking questions
  • Encouraged radical candor

References

References available upon request.

Timeline

Client Acquisition Agent

CLG Nashville
02.2025 - Current

Sales Associate

Beaman Toyota
10.2024 - 02.2025

Event Registration Team Supervisor

Uplife by Kris Krohn
09.2021 - 05.2024

Sales Associate • Internet Sales

Larry H. Miller Toyota ABQ
01.2018 - 03.2020

Mixologist/Server/Caterer

Kerry's Restaurant and Catering
06.2016 - 12.2017

BBA - Sports Management

York University

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