Summary
Overview
Work History
Education
Skills
Timeline
Generic

RONDA PHIPPS

Spring Branch

Summary

Detail-oriented Office Manager/Bookkeeper well versed in payroll, accounts payable and accounts receivable, bank reconciliation, and tax reporting functions. Impressive

communications skills, customer relationship management and proven resourcefulness leading to desirable outcomes. Organized and dependable managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Finance Associate/Accounts Payable/Senior Human Resources Administrator

City Of Bulverde
03.2023 - Current


  • Handled on-boarding process for newly hired employee, to include distribution of all paperwork, entry in HR database, enrollment in Texas Municipal Retirement System (TMRS), and Texas Health Benefits.
  • Point of contact for all benefit related inquires or changes regarding Texas Municipal Retirement System (TMRS) and Texas Health Benefits.
  • Managed open enrollment in Texas Health Benefits.
  • Executed weekly payroll and timekeeping to track hours and accurately pay employees.
  • Processed weekly EFTPS payroll taxes online.
  • Reported and processed quarterly taxes for payroll and municipal court.
  • Reconciled department credit cards, invoices, and resolving discrepancies to keep accounts audit-ready.
  • Recorded monthly franchise and tax revenue.
  • Recorded payments made online, matched them to daily deposits, entered monthly interest revenue, reconciled monthly bank accounts.

Office Manager/Bookkeeper

Techroq USA Inc
11.2020 - 10.2022
  • Provided executive support including scheduling meetings, travel arrangements, researched and ordered supplies, and sourced vendors for special projects, with little to no supervision.
  • Performed biweekly payroll for 5 subordinates to include calculated hours, overtime, garnishments, bonus, vacation, and sick time using QuickBooks Online.
  • Recorded and paid monthly sales tax and quarterly payroll tax, within constraints of Internal Revenue Service.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Maximized cash flow through optimal billing and collection processes while maintaining bank balances.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Medical Claims Specialist

Women & Children First
04.2019 - 02.2020
  • Greeted patients at front desk and answered multi-line phone system to respond to inquiries and verify insurance information/coverage of 200+ patients weekly.
  • Accurately reviewed claims and remained up to date on claim processing, claims principles, medical terminology, and HIPAA regulations.
  • Submitted electronic/paper claims documentation for timely filling, resubmitted claims after denial to reduce outstanding debt.
  • Posted payments to accounts and maintained records, as well as verified client information by analyzing existing evidence on file.

Office Manager/Human Resources Generalist

Brieger Enterprises
06.2016 - 04.2019
  • Accurately calculated payroll time sheets and deductions using QuickBooks and processed payroll to meet preset requirements.
  • Briefed new hires on essential job information, company policies, and job duties.
  • Documented HR situations to include, employee harassment incidents, attendance infractions, and performance challenges.
  • Eliminated discrepancies in finances by accurately documenting accounts payable and receivable transactions, handling bank deposits and managing statements in QuickBooks.

Office Manager/Bookkeeper

Water Softener Dr
05.2014 - 05.2016
  • Answered incoming phone calls, processed and scheduled softener installations and service calls efficiently to maximize technician's schedule.
  • Efficiently processed biweekly payroll, calculated employee deductions, and maintained detailed benefit records entered in QuickBooks.
  • Reviewed employee expense reports, vendor invoices, and researched inconsistencies, prior to authorizing payments.
  • Accurately invoiced water softener installs, service calls, and monthly service plans.
  • Managed inventory by ordering equipment for upcoming service calls, installations and monitoring inventory levels on consumable parts.

Assistant City Secretary/Deputy City Clerk

City Of Blanco
05.2010 - 04.2014
  • Provided excellent customer service answering multi-line phone system, setting up new accounts, processing customer deposits and payments, and investigating account discrepancies,
  • Built and maintained customer relationships through timely response to inquires and going above and beyond to accommodate normal and unusual situations.
  • Efficiently processed biweekly payroll, benefit accrual/usage, merit increases, health care deductions, and employee garnishments.
  • Managed human resource duties regarding new hires, transfers, retirement, healthcare eligibility, and terminations for 15 employees.

Education

University of Phoenix
Tempe, AZ

Municipal Court Law

Texas Municipal Court School
Texas

High School Diploma -

W.H. Taft Highs School
San Antonio, TX

Skills

  • Payroll Administration
  • Accounts Payable and Receivable
  • Account Reconciliation
  • Confidential Records Management
  • Intuit QuickBooks
  • Diligent Follow Through
  • Executive Travel
  • Office Supplies and Inventory
  • Office Management

Timeline

Finance Associate/Accounts Payable/Senior Human Resources Administrator

City Of Bulverde
03.2023 - Current

Office Manager/Bookkeeper

Techroq USA Inc
11.2020 - 10.2022

Medical Claims Specialist

Women & Children First
04.2019 - 02.2020

Office Manager/Human Resources Generalist

Brieger Enterprises
06.2016 - 04.2019

Office Manager/Bookkeeper

Water Softener Dr
05.2014 - 05.2016

Assistant City Secretary/Deputy City Clerk

City Of Blanco
05.2010 - 04.2014

University of Phoenix

Municipal Court Law

Texas Municipal Court School

High School Diploma -

W.H. Taft Highs School

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