Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ra-Shonda Brown

Lima,OH

Summary

Healthcare professional with expertise in delivering patient-centered care, adept at managing acute and chronic conditions, and skilled in navigating complex healthcare environments to enhance patient outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

State Tested Nursing Assistant

Shawnee Manor
Lima, Ohio
11.2025 - Current
  • Assisted residents with daily living activities and personal hygiene tasks.
  • Documented patient care accurately in electronic health records.
  • Helped transfer patients from beds to wheelchairs using proper body mechanics techniques.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Answered call lights promptly to attend to patient needs.

Home Health Aide

Continued Care
Lima, OH
12.2024 - Current
  • Assisted patients with personal hygiene tasks and completed household chores to enhance overall quality of life.
  • Supported clients in daily living activities and personal care to promote independence and comfort.
  • Provided companionship and emotional support to enhance client well-being.

Admission Supervisor

Fresenius Medical Care
Kennesaw, Georgia
04.2016 - 12.2025
  • Trained and guided Onshore EIC and Global EIC and Indexing teams in quality assurance best practices, enhancing team capabilities.
  • Developed and implemented quality assurance processes to improve patient placement.
  • Demonstrated strong problem-solving skills in resolving internal and external partner issues and improving overall service quality.
  • Managed team to ensure timely completion of daily tasks and projects, meeting organizational deadlines.
  • Successful utilization of Epic, Workday, Wellsky, OnBase, InContact, eCube Financial, Schedule Wise, Aidin, and CareTeam Hub.

Education

AA - Information Systems

University of Northwestern Ohio
Lima, Ohio
01-2000

Skills

  • Quality Assurance
  • Health Records Management
  • Time Management
  • Analytical thinking
  • Problem-solving
  • Patient care
  • Adaptability
  • Team Collaboration
  • Conflict Resolution
  • Strong Communication

Certification

  • Ohio State Tested Nursing Assistance

Timeline

State Tested Nursing Assistant

Shawnee Manor
11.2025 - Current

Home Health Aide

Continued Care
12.2024 - Current

Admission Supervisor

Fresenius Medical Care
04.2016 - 12.2025

AA - Information Systems

University of Northwestern Ohio
Ra-Shonda Brown