Raamze Hassen
Covington,WA
Summary
I’m an automotive Technician in training with experience at Ken Garff Kia, where I’ve built strong skills in oil changes, inspections, and keeping vehicles in great shape. I take pride in doing quality work, staying dependable, and making sure customers leave satisfied. I work well with my team and always look for ways to improve and learn new things. I’m interested in exploring other areas of the dealership and gaining experience across different departments to grow my knowledge and career in the automotive industry.
Overview
2
2
years of professional experience
Work History
Lube Service Technician
Ken Garff Kia
11.2024 - 08.2025
- Assisted in performing oil changes and fluid replacements for various vehicle types.
- Learned safety protocols and best practices for operating lube service equipment.
- Maintained cleanliness and organization of work area to improve efficiency.
- Supported experienced technicians in diagnosing common vehicle lubrication issues.
- Utilized hand tools and diagnostic equipment under supervision to complete tasks.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
Service Porter
Ken Garff Kia
11.2024 - 08.2025
- Maintained cleanliness and organization of service areas to ensure efficient operations.
- Assisted customers with inquiries, providing exceptional service and support.
- Operated equipment safely while adhering to safety protocols and guidelines.
- Coordinated the delivery and pickup of vehicles, ensuring timely service for clients.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Supported vehicle preparation processes by cleaning interiors and exteriors thoroughly.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Back of House Team Member
Chick-fil-A
09.2023 - 01.2025
- Operated kitchen equipment efficiently to prepare food items according to established guidelines.
- Maintained high standards of cleanliness and organization in food preparation areas.
- Assisted team members in executing daily tasks to ensure smooth workflow during peak hours.
- Trained new team members on food safety practices and operational procedures.
Education
Associate Auto Mechanic - Automotive + Ford FACT
Universal Technical Institute
Avondale, AZHigh School Diploma -
Kentwood High School
Covington07.2024
Skills
- Continuous learning mindset
- Vehicle inspection expertise
- Preventative maintenance planning
- Air filter replacement
- Tire rotation
- Oil change mastery
- Automotive tools usage
- Tire changing and rotation
- Customer service
- Problem-solving
- Battery replacements
- Safety checks
- Verbal and written communication
- Tire damage repair
- Inspecting vehicles
- Multi-point inspection
- Customer relations
- Willing to learn
- Teamwork and collaboration
- Team player
- Active listening
- Effective communication
Timeline
Lube Service Technician
Ken Garff Kia
11.2024 - 08.2025
Service Porter
Ken Garff Kia
11.2024 - 08.2025
Back of House Team Member
Chick-fil-A
09.2023 - 01.2025
Associate Auto Mechanic - Automotive + Ford FACT
Universal Technical Institute
High School Diploma -
Kentwood High School
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