Summary
Overview
Work History
Skills
Awards
References
Timeline
Generic

Ra’anaa Belcher

Cheltenham,MD

Summary

Results-driven Property Manager with extensive experience in property operations, financial management, and regulatory compliance. Proven track record in enhancing tenant relations and negotiating lease agreements, leading to elevated occupancy rates. Skilled in implementing strategic process improvements that boost operational efficiency and profitability across multiple properties. Committed to delivering exceptional client satisfaction while maximizing property performance.

Overview

6
6
years of professional experience

Work History

Property Manager

Legacy Residential
11.2023 - Current
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Provided support to tenants regarding any issues or concerns they had about their rental units.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Conducted regular inspections of properties to ensure compliance with local laws and regulations.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Prepared monthly statements for each landlord detailing rental income received and expenses incurred.
  • Maintained accurate records of all financial transactions related to rental properties.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Maintained accurate property data and ensured efficient rent collection through strategic upkeep plans.

Property Manager

Morgan properties
08.2020 - 10.2022
  • Provided detailed company overview encompassing 649 units.
  • Approved and managed invoices and purchase orders.
  • Administered financial plan for property management.
  • Directed NOI performance and proposed pricing modifications.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Conduct all tasks linked to apartment rentals, prospect approvals, and eligibility.
  • Sustained occupancy levels of 95% and above.
  • Facilitated collection of over $350,000 in ERAP assistance during the pandemic.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.

Assistant Property Manger

Morgan properties
09.2018 - 07.2020
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Conducted all processes pertaining to apartment rentals, prospect approvals, and eligibility assessments.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.

Skills

  • Yardi
  • CRM
  • Tenant relations
  • Proficient in Verbal and Written Communication
  • Multi-Family Property Management
  • Knowledge of Eviction Procedures
  • Accounts Receivable Management
  • Fair Housing Compliance
  • Property Marketing Proficiency
  • Lessor Risk Management (LRM)
  • Financial budgeting and reporting
  • Software utilization
  • Property inspections
  • Occupancy Optimization

Awards

  • Bookkeeper of the Year, 2018
  • Multifamily Executive (MFE) Awards
  • National Apartment Association (NAA) Excellence Awards

References

References available upon request.

Timeline

Property Manager

Legacy Residential
11.2023 - Current

Property Manager

Morgan properties
08.2020 - 10.2022

Assistant Property Manger

Morgan properties
09.2018 - 07.2020

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Ra’anaa Belcher