Rabecca Adair
Houston,TX
Summary
Well-organized professional equipped with varied experiences in administrative roles and customer service. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
Work History
Receptionist
Riley’s Document Servicing
10.2021 - 10.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression
- Actively coordinated and assisted admins, employees and contractors alike regarding all visitors and scheduled meetings
- Assisted the Facilities department in badging matters, such as utilizing the Kastle website to add elevator access to existing badges and scanning new badges into stock for future use
- Controlled and maintained the in and outs of all visitor badges for the building, while keeping an accurate and up to date record
- Assist the copy center with scanning projects, using adobe to clean, edit and rename documents for clients
- Submit tickets on the Winpark parking validation website charged to cost centers for visitors per employee request
- Submit tickets on the building service portal per employee request/reports
Floater
First State Bank Of Livingston
05.2019 - 10.2021
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Evaluated client financial positions and identified most appropriate banking products.
- Utilized up-to-date information to make effective decisions governing bank operations.
- Opened, closed and updated accounts for customers.
- Balanced teller drawers and ATM cash.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Logged cashier's checks and other transactions to maintain accuracy of account records.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Assistant Manager
Showbiz Cinemas
12.2018 - 05.2019
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Directed training and retraining of employees to boost performance and enhance business results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Bank Teller Supervisor
United Community Credit Union
01.2018 - 10.2018
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Assistant Manager
Cinemark
05.2016 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression
- Actively coordinated and assisted admins, employees and contractors alike regarding all visitors and scheduled meetings
- Assisted the Facilities department in badging matters, such as utilizing the Kastle website to add elevator access to existing badges and scanning new badges into stock for future use
- Controlled and maintained the in and outs of all visitor badges for the building, while keeping an accurate and up to date record
- Assist the copy center with scanning projects, using adobe to clean, edit and rename documents for clients
- Submit tickets on the Winpark parking validation website charged to cost centers for visitors per employee request
- Submit tickets on the building service portal per employee request/reports
Education
C.E.King High School
06.2015
Skills
- Creative problem solving
- Customer and Client Relations
- Time Management
- Business Correspondence
- Office Administration
- Organization and Efficiency
- Administrative and Clerical Support
References
- Eric Contreras
Operations Lead -Riley's
646-294-8383
- Fred Powell
Facilities Coordinator - TC Energy
832-320-8383
- Nancy Rosas-Jaso
Executive Admin - TC Energy
832-320-5140
Timeline
Receptionist
Riley’s Document Servicing
10.2021 - 10.2025
Floater
First State Bank Of Livingston
05.2019 - 10.2021
Assistant Manager
Showbiz Cinemas
12.2018 - 05.2019
Bank Teller Supervisor
United Community Credit Union
01.2018 - 10.2018
Assistant Manager
Cinemark
05.2016 - 06.2018
C.E.King High School