Experienced Payroll Manager skilled in maintaining compliance and meeting deadlines. Resolves company and employee issues with a focus on accuracy. Proficient in processing deductions, leave, garnishments, and liabilities. Highly-motivated with strong work ethic and exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Payroll Administrator
Northwest Mechanical
Davenport, Iowa
01.2024 - Current
Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
Conducted audits to ensure accuracy of payroll data.
Prepared monthly reports on payroll costs for management review.
Verified employee hours worked against timesheets provided by supervisors.
Resolved discrepancies between payroll records and employee inquiries.
Updated employee profiles with changes in job titles or salaries as required.
Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
Processed employee rehires, transfers, terminations and withholdings.
Managed payroll for employees at different locations.
Provided information by answering employee questions about payroll-related matters.
Coordinated child support deductions and distributed wage assignments.
Executive Administrative Assistant
Muscatine Power and Water
Muscatine, IA
11.2022 - 12.2023
Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
Assisted with special projects such as researching topics or creating presentations for management review.
Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Established procedures for maintaining files of all office correspondence, memorandums, agreements, contracts., ensuring easy access when needed.
Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
Managed director's calendar and prepared meeting agenda and materials.
Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
Coordinated meeting and work schedules for staff teams and executives.
Managed external contacts and kept track of periodic communication needed for priority actions.
Made travel arrangements for employee trips and conferences.
Created PowerPoint presentations used for diverse business needs.
Created newsletters to share company updates and events.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Set up meeting and event logistics for senior management and updated calendars.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Managed and tracked expenses to meet company budget requirements.
Revised and maintained master calendar to coordinate meetings across multiple time zones.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Managed daily invoices, reports and proposals.
Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Leveraged word processing software to create proposals, letters and memos.
Obtained signatures for financial documents and internal and external invoices.
Conducted research and collected and analyzed data to prepare reports and documents.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
City Clerk
City of Kewanee
Kewanee, IL
06.2019 - 09.2022
Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering on-call clerical support to district offices and assisting with month-end accounting.
Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
Deposited funds into bank account on consistent basis.
Recorded meeting minutes for distribution to officials and staff members.
Prepared lists of overdue accounts, license suspensions and issuances.
Financial Service Officer
IH Mississippi Valley Credit Union
Galesburg, IL
06.2012 - 06.2019
Discussed financial needs and goals to present investment options aligned with clients' financial status.
Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
Maintained friendly front-line coverage by greeting and assisting walk-in customers, promoting good first impressions with clients.
Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
Implemented cutting-edge financial strategies to grow and develop long-lasting, value-based client relationships.
Cross-sold bank products and services based on customer needs to boost sales.