Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Awards
Projects And Volunteer Experience
Languages
Software
Timeline
AssistantManager

RABI KAPRAN

Albuquerque,NM

Summary

IT Professional with 5+ years of experience in implementation/deployment, administration/service requests, documentation,
management/ change management (hardware refresh), maintenance, support/Escalation, analysis, investigating and
troubleshooting various network technologies that includes proficiency in Routing ( IOS, IOS XE) , Routing Protocols
(OSPF, EIGRP, BGP, Redistribution, Summarization, and Static Routing.), Switching (LLDP/CDP, VTP, Spanning-tree,
PVST+, RPVST+, Inter VLAN routing & Multi-Layer Switch, LAG, LACP, Cisco Catalyst), Redundancy protocols (Ether-
channels, HSRP, VRRP), Security (NAT, ACL, VPN), monitoring (SolarWinds), Cloud (AWS)

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Network Engineer

DHSEM
Santa Fe, NM
07.2024 - Current
  •  Member of a team of professionals responsible for design, deployments, implementations, analysis, configurations, and
    troubleshooting in an enterprise LAN/WAN environment for datacenters, corporate, and branch offices.
     Implementing Zero Trust, Securing the Network, the Cloud workload and leveraging Threat Intelligence & security.
     Specific Technologies handled include but not limited to Cisco R&S, Cisco ISRs/ASRs, Cisco Catalyst, Cisco ASA.

Network Administrator

MFA
Albuquerque, NM
12.2020 - 06.2024

 Member of a team of professionals responsible for deployments, implementations, administration/service requests, Tier
2/3 escalation support/ticket resolution, configurations, and troubleshooting in an enterprise LAN/WAN environment
for datacenters, corporate, WAN links, and branch offices.
 Technologies in network environment include but not limited to routers, switches, and related technologies along with
various server/application administration, system reimaging, Visio.

Jr Network Engineer

TTEC
Englewood, CO
01.2017 - 11.2020

 Member of a team of professionals responsible for installations, configurations, ticket resolution, and troubleshooting in
an enterprise Network and systems, servers, printers, workstations, applications, antivirus, switches, routers, firewall,
 Technologies in network environment include but not limited to routers, switches, and related technologies along with
various server/application administration, system reimaging, Visio.

Event Coordinator

UNM (Student Union Building)
Albuquerque, NM
07.2016 - 05.2020
  • Managed EMS database and supported executive scheduling.
  • Tracked and reported costs, resources, and event statistics.
  • Trained new hires on recruitment protocols and event support operations.

Education

BBA - Management

University of New Mexico
Albuquerque, NM
05.2020

Skills

Routing/Switching Technologies - Cisco Routers ASRs/ISRs, Cisco R&S, Cisco Catalyst/Nexus, Routers & Switches,
WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, EIGRP,
BGP, MPLS, VTP, SNMP, SMTP, ARP, Static Routing, VLAN Trunking, HSRP, SVI, CEF, EtherChannel, Portfast
Security/Firewalls Technologies – Next-generation firewalls, Cisco Security Manager Suite, Cisco ASA 5500 series
firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), AAA, TACACS, RADIUS, SSH,
VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key
Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering DNS security, Enterprise Data
Loss prevention, IOT Security, Next-Generation Firewalls
Monitoring/Data Center Technologies/APPS - Wireshark, Remedy, SolarWinds, Sniffer, Ethereal, Orion, SNMPv2c,
SNMPv3, DNS, DHCP, FTP, HTTP(S), SMTP, tunneling protocols, PTP, SFTP, RDP

Certification

  • Certified CompTIA Network+ N+
  • Certified CompTIA Security+

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Awards

Employee of the Month, MFA, 2022, Recognized for excellence in client relations

Projects And Volunteer Experience

  • Volunteer, University of Central Arkansas, Supported disaster relief efforts in Texas; collaborated with public officials including U.S. Congresswoman Nancy Pelosi.
  • School Project, International High School (LFIA), Researched e-waste's environmental impact in Ghana and proposed sustainable management strategies.
  • Fundraising Volunteer, LFIA, Led HIV/AIDS awareness campaign, raised $5,000 exceeding target of $2,000.

Languages

English
Native language
Spanish
Upper Intermediate (B2)
B2
French
Proficient (C2)
C2
Haoussa
Proficient (C2)
C2
zarma
Proficient (C2)
C2

Software

Netcat

Cisco Packet tracer

KaliLinux

Microsoft Visio

Wireshark

AWS CloudWatch / VPC Tools

Timeline

Network Engineer

DHSEM
07.2024 - Current

Network Administrator

MFA
12.2020 - 06.2024

Jr Network Engineer

TTEC
01.2017 - 11.2020

Event Coordinator

UNM (Student Union Building)
07.2016 - 05.2020

BBA - Management

University of New Mexico