Rabia Widzowski
Valley Stream,NY
Summary
Highly analytical Senior Revenue Cycle Manager with over 22 years of experience in business analytics leadership and delivering high-quality outcomes. Expert in optimizing revenue cycle processes and implementing effective solutions and best practices. Proven track record in managing revenue cycle operations, analyzing performance, and improving financial and operational workflows. Experienced in strategic consulting and shaping guidelines.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr. Revenue Cycle Manager
NYU Langone Health
10.2012 - Current
- Oversaw revenue cycle operations for 42 NYU Langone Health medical practices. Including Orthopedic Surgery, Neuro-Surgery, Neurology, Transplant, Cancer Center, and The Fertility Center
- Managed relationships with practices and functioned as the primary point-of-contact for day-to-day issues. Including ongoing communications, coordination of projects, billing functions and other activities
- Liaised with senior leadership in both finance and practice operations to resolve billing, coding, and operational issues
- Developed and updated action plans on a monthly basis to identify and resolve workflow issues
- Conducted analysis of data to identify trends in denial rates and operations. Compiled statistical data and reported monthly to relevant parties
- Recommended suggestions, ideas, and solutions aimed at enhancing operational processes and workflows
- Supervised employees, set priorities, assigned work, and ensured completion. Managed cross-functional teams to improve overall revenue cycle operations.
- Ensured compliance with billing policies and procedures
- Provided training and onboarding for new providers and staff
- Served as a financial counselor to patients, assisting with understanding benefits and financial options
- Implemented process improvements, ensuring accurate charge capture and coding compliance.
- Completed financial reporting and analysis for billing revenue cycle.
- Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.
- Analyzed complex data sets to derive actionable insights for improving internal processes related to revenue cycle management.
- Maintained a thorough understanding of regulatory requirements, ensuring compliance throughout all aspects of the revenue cycle.
- Coordinated with finance team to produce accurate monthly reports on collection metrics and trends.
- Increased cash flow through timely resolution of payer denials and underpayments.
- Established strong relationships with payers and third party vendors, improving communication and resolving disputes more effectively.
- Developed targeted strategies for improving patient registration accuracy and reducing errors.
- Reduced accounts receivable days outstanding, optimizing billing and collections efforts.
- Monitored industry trends to anticipate changes that may impact the organization''s revenue cycle performance.
- Identified discrepancies between budgetary targets and actual revenue and expenses.
- Supported clinical team members with revenue cycle procedures and addressed issues.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Billing Coordinator
Murray Hill Medical Group
09.2010 - 10.2012
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Billing Coordinator
Concorde Medical Group
03.2009 - 09.2010
- Completed appeals of denied claims on patient bills.
- Entered details into accounts and tracked payments.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
- Referred past due payments to collections department.
Billing Clerk
Bayside Laboratories
09.2003 - 03.2009
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Education
MPH, Healthcare Management -
CUNY Graduate Center
New York, NY06.2027
BFA, Media & Communication -
CUNY City College of NY
New York, NY05.2012
Skills
- EPIC
- CPT/ICD-10
- Tableau/EPIC Clarity Reporting
- Excellent oral and written communication
- Healthcare Industry Knowledge
- Billing cycle expertise
- Data Analytics
Certification
CPC, CRC, CPB
Timeline
Sr. Revenue Cycle Manager
NYU Langone Health
10.2012 - Current
Billing Coordinator
Murray Hill Medical Group
09.2010 - 10.2012
Billing Coordinator
Concorde Medical Group
03.2009 - 09.2010
Billing Clerk
Bayside Laboratories
09.2003 - 03.2009
MPH, Healthcare Management -
CUNY Graduate Center
BFA, Media & Communication -
CUNY City College of NY
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