RABIH BAKHOS AOUAD

Well-rounded Banking Customer Service Representative with experience in Corporate and Commercial files and a broad understanding of the Banking sector’s main functions. Excellent communicator, personable and empathetic with a proven ability in dealing with impatient and difficult customers by moving their request forward and explaining the process as it moves along. Core Qualifications Initial point of contact and information for new business owners Promote and up-sell bank’s products and services Drive for Business Development Solve complex problems Assist tellers with long line of customers when needed to calm frustrations Maintain inter-departmental relations for smooth flow of customer business Knowledgeable and dedicated customer service professional with extensive experience in Banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.