Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Rabindranath Jose Calimlim

Rabindranath Jose Calimlim

Stockton,CA

Overview

10
10
years of professional experience

Work History

Driver

Lyft Inc
09.2024 - 04.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Unemployed

SSI
01.2023 - 09.2024

Truck Driver

Safeway INC
01.2022 - 01.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.

Truck Dispatcher

Tesla Motors
03.2017 - 02.2022
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
  • Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
  • Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.
  • Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
  • Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
  • Coordinated with maintenance department to schedule routine vehicle inspections, minimizing downtime and ensuring operational efficiency.
  • Collaborated with warehouse staff to prioritize shipments based on delivery deadlines, maximizing efficiency in the supply chain process.
  • Streamlined dispatch operations by implementing efficient routing and scheduling systems.
  • Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
  • Developed strategies for improving overall dispatcher efficiency through analysis of historical data and trend identification.
  • Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
  • Assisted in the development of dispatcher training materials, leading to improved job performance throughout the team.
  • Supported safety initiatives within the organization, promoting a culture of awareness among drivers and dispatchers alike.
  • Delegated tasks among dispatch team members according to individual strengths, fostering a collaborative work environment that maximized productivity levels.
  • Facilitated communication between drivers and management, ensuring a seamless flow of information and enabling quick decision-making processes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Scheduled and dispatched drivers to locations in Name of Area.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Provided training and guidance to new dispatchers.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
  • Scheduled deliveries and pickups according to customer needs.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Scheduled and organized delivery routes.
  • Communicated with customers to provide delivery updates and resolution.

Truck Driver

Multi Air Freight
01.2015 - 02.2017
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.

Education

Bachelor Of Arts And Science - Business Administration And Management

Ateneo De Manila University
Quezon City, Philippines
05.1986

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Adaptable driving techniques
  • DOT compliance
  • Order picking and processing
  • Materials transport
  • Shipping and packaging
  • Strategic planning
  • CDL license
  • Route logs
  • Appointment scheduling
  • Language fluency
  • Attention to detail
  • Team building
  • Processes and procedures
  • Conflict resolution

Timeline

Driver

Lyft Inc
09.2024 - 04.2025

Unemployed

SSI
01.2023 - 09.2024

Truck Driver

Safeway INC
01.2022 - 01.2023

Truck Dispatcher

Tesla Motors
03.2017 - 02.2022

Truck Driver

Multi Air Freight
01.2015 - 02.2017

Bachelor Of Arts And Science - Business Administration And Management

Ateneo De Manila University

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Rabindranath Jose Calimlim