Rabiya Kamal
Elmhurst
Summary
Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.
Overview
10
10
years of professional experience
Work History
Customer Service Associate/Office Data Entry Clerk
Rolex Watch Usa
06.2017 - 06.2024
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Improved data accuracy by meticulously reviewing and updating customer information.
Data Entry Clerk/Temp Worker
Strategies for Wealth
09.2015 - 04.2017
- Sorted documents and maintained organized filing process.
- Assisted in development of new data entry protocol, leading to improved data integrity.
- Maintained files, records, and chronologies of entry activities.
- Created spreadsheets for more efficient recordkeeping.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Telephone Interviewer
Roswell Park Comprehensive Cancer Center
05.2014 - 09.2014
- Gathered data and insights from participants during telephone interviews.
- Followed call center protocols when notifying participants of call purpose and use of information.
- Documented records of call information.
- Maintained a professional demeanor during challenging calls, de-escalating situations and preserving relationships with potential respondents.
- Adapted quickly to changes in project parameters, ensuring seamless transitions between different surveys and assignments.
Education
Bachelor of Arts - Media Communications Arts
City College of New York
New York, NY06-2011
Skills
- Customer service
- Product knowledge
- Clerical support
- Account updating
- CRM software
- Certified Excel Workbooks, Formulas and Functions ONCL 2023
Timeline
Customer Service Associate/Office Data Entry Clerk
Rolex Watch Usa
06.2017 - 06.2024
Data Entry Clerk/Temp Worker
Strategies for Wealth
09.2015 - 04.2017
Telephone Interviewer
Roswell Park Comprehensive Cancer Center
05.2014 - 09.2014
Bachelor of Arts - Media Communications Arts
City College of New York
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