Rabyn Rhodes
Land O' Lakes,FL
Summary
Experienced Veterinary Technician skilled in emergency care and patient coordination. Proven ability to enhance workflow efficiency and maintain clear communication among veterinary staff and clients, ensuring high-quality service delivery and patient safety.
Overview
14
14
years of professional experience
Work History
Veterinary Technician
BluePearl Veterinary Partners
Tampa, Florida
03.2013 - Current
- Intensive nursing care for critical hospitalized patients
- Advanced nursing skill including but not limited to emergency triage, IV access and sampling, IO access, nasogastric tube placement, obtaining radiograph, CPR and running a code.
- Conducted monitoring of anesthesia levels during surgical procedures to ensure patient safety
- Excellent client care skills including clear communication, and steady support
- Discussed treatment plans and financial requirements with clients to facilitate informed decision-making
- Detailed medical documentation
- Managed laboratory supplies and pharmaceutical inventory, ensuring availability for timely patient care
- Organized doctor schedules, optimizing patient appointments and enhancing clinic workflow
Patient Care Coordinator
BluePearl Veterinary Partners
Tampa, Florida
10.2022 - 01.2026
- Coordinated patient appointments and managed scheduling for veterinary services.
- Communicated with pet owners regarding treatment plans and service options.
- Managed client inquiries and resolved concerns in a timely manner.
- Maintained accurate patient records and updated medical histories regularly.
- Coordinated patient care services with the medical team.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
- Streamlined communication between clients, veterinary staff, and specialists for optimal service.
- Collaborated with veterinary staff to improve workflow efficiency and patient care.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Completed insurance verifications and claim forms for patient intake and processing.
- Compiled and maintained medical charts and reports in complex digital databases.
Skills
- Emergency triage
- IV access
- Surgical assistance
- Patient safety
- Medical documentation
- Patient care planning
- Patient flow management
- Clinic operations management
- Operational planning
- Cross-functional teamwork
- Articulate communication
- Client engagement
- Conflict resolution
Timeline
Patient Care Coordinator
BluePearl Veterinary Partners
10.2022 - 01.2026
Veterinary Technician
BluePearl Veterinary Partners
03.2013 - Current