Conducted initial assessments and evaluated patients' needs and safety risks related to living environments or daily activities.
Review the Plan of Care developed by client's health care team. Manage the implementation of the Plan of Care.
Managed the recruitment, hiring and training of new employees including Care Coordinators and Caregivers
Coordinated work activities and scheduling of Caregivers as well as office personnel
Coordinated case management services to ensure the delivery of quality care.
Maintained compliance with all applicable state regulations concerning the care program by accurately maintaining client records according to agency guidelines.
Educated clients on available resources and services within their communities.
Conducted quality assurance visits to assigned caregivers at client residences to enhance care standards.
Actively participated in staff meetings discussing best practices in patient care coordination.
Provided clear explanations of policies, procedures, and services to patients and caregivers
Stayed informed about government regulations, health insurance changes, and financing options.
Communicated compassionately with patients while maintaining confidentiality of medical information.
Evaluated employee performance
Assumes duties of a Care Coordinator in absence.
Participated in continuing education courses related to the role of Care Manager/Care Coordinator
Production Lead Coordinator
FedEx
Glendale Heights, IL
02.2017 - 05.2023
Coordinated production schedules and assigned tasks to employees.
Monitored product quality during production process and ensured compliance with safety regulations by staff members.
Maintained an accurate inventory of raw materials and supplies.
Performed regular maintenance checks on equipment and machinery.
Tracked progress against objectives and reported regularly on progress made.
Trained new personnel on tools and equipment usage, offering guidance and support in their daily activities.
Engaged in consistent participation during process improvement meetings and contributed to brainstorming sessions.
Worked closely with management team to develop long-term plans for growth.
Implemented effective strategies for workstation efficiency, resulting in improved output and reduced downtime.
Coordinated material supply for assembly line, regulated flow of finished goods to warehouse, and fulfilled order requirements.
Analyzed job tickets, ensuring comprehension and effective communication. Adapted production operations to meet specifications with prioritization by due date.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Coordinated with other supervisors, combining group efforts to achieve goals.
Care Manager
Larlin Homehealth Care, Inc
Downers Grove, IL
10.2014 - 02.2017
Led a team of Care Coordinators in implementing care services for participants of the Illinois Department on Aging (IDOA) Community Care Program.
Coordinated work activities and scheduling of Care Coordinators as well as caregivers
Supported the recruitment process for caregivers and care coordinators while also facilitating the onboarding of accepted applicants.
Conducted initial assessments and evaluated patient's needs and safety risks related to living environments or daily activities.
Attended providers' meetings organized by Care Coordination Units (CCUs) to stay updated on new guidelines, policies, and general information periodically released by the IDOA.
Assisted with employees' performance evaluations and updated all necessary documentation to ensure compliance with company policies and State requirements.
Participated in continuing education courses related to the role of Care Manager/Care Coordinator.
Education
Bachelor of Science - Chemical Engineering
University of San Carlos
Philippines
05-1982
Skills
Strong communication skills
Analytical skills
Leadership
Technical knowledge - proficient in the use of Microsoft products including, Word, Excel and Access