Rachael Adamavich
Waynesville,NC
Summary
Results-driven professional with a strong foundation in customer service, team collaboration, and fast paced operations management. Highly organized and adaptable, with proven strengths in communication, problem-solving, and conflict resolution. Experienced in multi-tasking, prioritizing competing demands, and maintaining professionalism under pressure. Seeking to leverage transferrable skills into a new career path where efficiency, relationship-building, and strategic thinking drive organizational success.
Overview
14
14
years of professional experience
Work History
Patient Services Dietary Aide
HHS
Clyde, NC
06.2024 - 02.2026
- Prepared and served meals in accordance with dietary guidelines and patient preferences.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Collaborated with nutrition staff to ensure proper portion control and food safety compliance.
- Supported patients during meal times, ensuring comfort and addressing special dietary needs.
Head Bartender
Sauced
Waynesville, NC
07.2018 - 05.2024
- Supervised daily bar operations, ensuring efficient service and adherence to standards.
- Trained and mentored junior bartenders, enhancing team performance and skill levels.
- Developed innovative cocktail recipes, increasing customer satisfaction and engagement.
- Managed inventory control, optimizing stock levels and minimizing waste through effective ordering practices.
- Analyzed customer feedback to refine service offerings, resulting in enhanced guest experiences and retention rates.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Server/Bartender
Rendezvous Restaurant
Maggie Valley, NC
03.2016 - 06.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Trained new servers on menu offerings, service protocols, and POS systems.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Ammons Drive In
Waynesville, NC
02.2012 - 03.2016
- Coordinated efficient table management, optimizing seating arrangements during peak hours.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Applied Science - Accounting
Haywood Community College
Clyde, NCSkills
- Regulatory compliance and attention to detail
- Conflict and challenge resolution
- Work ethic & accountability
- Customer/client satisfaction focus
- Effectively manages multiple priorities
- Team collaboration
- Professional communication and relationship management
- Process improvement & operational efficiency
Timeline
Patient Services Dietary Aide
HHS
06.2024 - 02.2026
Head Bartender
Sauced
07.2018 - 05.2024
Server/Bartender
Rendezvous Restaurant
03.2016 - 06.2018
Server
Ammons Drive In
02.2012 - 03.2016
Associate of Applied Science - Accounting
Haywood Community College