Rachael Arrington
Overview
18
18
years of professional experience
Work History
Sales development and Recruiting Manager
Remote Sales Development Manager/Recruiter
Driver Force Inc
04.2019 - 08.2023
- Developed deep understanding of customer needs, priorities, and pain points to deliver customized service
- Qualified leads by scheduling introductory discovery meetings and calls
- Built diverse sales pipeline to exceed quota targets
- Built strong relationships with internal and external candidates to ensure excellent hiring experience
- Developed and implemented onboarding and orientation programs for new employees
- Conducted reference checks, background screening, and other pre-employment checks to verify information on the applicant's resume
- Managed over 20 individual projects simultaneously for product lifecycle development.
Remote National Sales Executive
Atlantic Driver Staffing
03.2016 - 03.2019
- Built relationships with 3PL customers to promote long-term business growth
- Responsible for full cycle recruiting DOT Drivers for clients
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base
- Negotiated prices, terms of sales, and service agreements
- Exceeded company-defined sales quotas with earning over 1.5 million in revenue in a year.
Sales Manager
National Timeshare Help Center
04.2005 - 01.2016
- Arranged travel accommodations for groups, couples, executives, and special needs clients
- Brought in over 400k in annual revenue
- Promoted dedicated customer service and support by promptly resolving customer complaints
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Closed lucrative sales deals using strong negotiation and persuasion.
Timeline
Remote Sales Development Manager/Recruiter
Driver Force Inc
04.2019 - 08.2023
Remote National Sales Executive
Atlantic Driver Staffing
03.2016 - 03.2019
Sales Manager
National Timeshare Help Center
04.2005 - 01.2016
Sales development and Recruiting Manager
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<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)