Rachael Ashlin
Texarkana,AR
Summary
A motivated leader with a passion for property management and affordable housing with a proven track record of successful regional property management experience and knowledge of property maintenance, property marketing, and financial reporting. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
14
14
years of professional experience
Work History
Regional Property Director
RichSmith Management
02.2022 - 02.2024
- 8 years of experience working with conventional and tax credit apartment communities.
- Supervised a portfolio of 11 multifamily properties (587 units) with 23 team members and maintained high occupancy and collection rates.
- Experienced in multiple affordable housing programs including LIHTC, HOME, HUD, and Section 8 Vouchers.
- Monitored day-to-day operations to successfully increase profitability of the region by providing daily support to managers in ensuring compliance with established policies and procedures.
- Maximized Net Operating Income (NOI) by successfully preparing annual budgets and implemented strategic objectives to exceed budgeted financial goals.
- Successfully complete state ADFA physical and compliance inspection to ensure compliance with federal and state LIHTC guidelines.
Community Property Manager
RichSmith Management
03.2016 - 02.2022
- Responsible for overseeing overall operation of several multifamily properties, including maintenance staff, office staff, and vendors to ensure that goals and objectives are accomplished.
- Maintain operational facilities attractive to prospective residents by organizing regular maintenance, major repairs, and capital improvements.
- Completed financial objectives by collecting rents, overseeing all invoices and budgeting.
- Investigated and resolved tenant complaints in a timely and courtesy manner.
- Won 2019 Readers Choice Award for Best Apartment in Texarkana.
Leasing Consultant - RichSmith Management
Red Carpet Employment Agency
01.2016 - 03.2016
- Successfully assisted in 100% Lease Up for Lofts Texarkana - 48 unit property.
- Assisted in completing prospective tenant applications and qualifications.
- Completed file audits to ensure compliance with LIHTC and HUD guidelines.
- Established professional relations with vendors and competing properties.
- Responsible for all marketing efforts to generate qualified tenants and increase occupancy.
Area Communication Clerk
Wadley Regional Medical Center
08.2010 - 07.2015
- Coordinated department communications and all patient charts, forms, and medical records.
- Processed patient data, physician, and nursing orders; Administered admission and discharge procedures.
- Answered patient call signals or intercom systems to determine patient's needs.
- Gathered information from caregivers, nurses, or physicians about patient conditions, treatment plans, or appropriate activities.
- Transported specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Education
Associate of Applied Science -
Texarkana College
Texarkana, TXSkills
- 8 years of experience in affordable housing programs, with focus on LIHTC
- Strong leadership skills sufficient to lead, direct, evaluate, and mentor subordinate team members
- Organized, highly motivated and detailed problem solver
- Good communication skills, both oral and written
- Fair Housing Laws and Regulations
- Budgeting, general ledger accounting, and report generation
- Marketing, leasing, and resident retention
- OneSite/Real Page software proficient
- Microsoft Office and Outlook
Volunteer
Volunteered with The National CASA/GAL Association for Children as a Court-Appointed Special Advocate for children and youth who have experienced abuse or neglect. Our mission was to help every child who has experienced abuse or neglect have the opportunity to thrive in a safe, permanent and loving home.
Timeline
Regional Property Director
RichSmith Management
02.2022 - 02.2024
Community Property Manager
RichSmith Management
03.2016 - 02.2022
Leasing Consultant - RichSmith Management
Red Carpet Employment Agency
01.2016 - 03.2016
Area Communication Clerk
Wadley Regional Medical Center
08.2010 - 07.2015
Associate of Applied Science -
Texarkana College
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